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  Reptile City Newsletter

 

Monday, December 10, 2012

 

CHRISTMAS DAY – TUESDAY- DECEMBER 25, 2012

It’s seems like just yesterday we posted our Christmas Week Sale for last year. I guess after 14 years online the months are all blending together.

This year, Christmas Day falls on an odd day; Tuesday 25th which means the last day for shipping will be Friday 21st.

Suggestion – Pre-Order Now! 1-888-220-3536

“Free Give-A-Way Gift! On phone orders for booking early”

There are limited quantities of baby turtles, tortoises and monitors.

FREE SHIPPING on all orders 100.00 dollars or more.

Thanks again for shopping at Reptile City

Happy Holidays!

Monday, October 2, 2006

Hello and wow!!

                       I found your web site a few days ago while searching for dwarf fishers chameleons and pigmy's, I must say how impressed I was as I spent time going through the site and taking it in, I am in England and have visited many sites but yours is second to none.

 

Do you ship to the UK, if so will they be delivered to my door or will I have to collect I.e., local airport.

 

Would the shipping cost be different than stated, I am also concerned about the animals being shipped this far, will they need special considerations, could you help with any more info that I would need.

 

Oh sorry, my name is jacquie and I am very pleased to have found your site,

 

                                                                                Thank you for your time

                                                                                           Jacquie

 Tuesday 01/30/2006  1:56PM

Mr. Felton:

I just want to congratulate you on your business very well done. It is good to see a black man succeeding in life and taking care of his children. Can I just start by saying your site is very resourceful. I love the pictures and the care tips. I have so many of my friends are going to love you and this business that you have put together.

Can I just start by saying I am going to bring you a whole lot of business. Also on a side note I wrote to you about emerald swift lizards and pink bellied swift lizards. I wanted to know can I mix a water dragon with the two reptiles or is this not safe? I am asking because I would like diversity in my tank or compatible animals that I can put together that will be interesting.

Excellent Customer Service

Felton,

    Thank you so much for your quick response to my email last night. It is a pleasure to know there is some excellent customer service still out there:) Thank you very much. I have been tracking the turtles and they are on their way to the house. I will drop you an email when they get here. Again, thank you...
 
Sincerely,
Ann Redmon

Tuesday, November 29, 2005 8:08 PM

Baby Southern Painted Turtle

Hi there : ) I just wanted to take a moment and write to let you know that I
safely received my southern painted today. I wanted to let you know how
pleased that I am with your quality of turtles, and how SUPER FAST that I received him!!!

He is so beautiful, active and healthy and is already eating after just a
few hours! I am so pleased with your service,and nice e-mails that I could just
go on and on : )
I am SO IMPRESSED, that I am buying another turtle from you!!

Thank you So much again for your wonderful Service and Great Quality of Turtles : )

Lacy Chaffin

Christmas Holiday Season

The holiday season is fast approaching. Last year we had over 500 hundred orders the week before Christmas. We are asking customers that wish to place orders with Reptile City for the holidays to please start booking orders early. We will be happy to hold animals and ship upon your requested ship date. We’re afraid that certain animals will not be available or there will be shipping companies’ delays between December 19th and the 23rd

Thanks again,

Nina

Wednesday, November 3, 2005 6:51pm

"Tired of playing Hurricane" words from my 7 year old little girl.

Hurricane Wilma lasted only a few hours yet the storm did major damage to just about all of South Florida. Here in Port St. Lucie we were without power for about 8 days. The power is back on now and things seem to be getting back to normal. We do have a lot of new animals in stock which; we would like to sell as quickly as possible.

How funny life is, when one is trying to help other families/businesses during a crisis only to find themselves in the same situation a few months later? Thank you to all the customers which, sent e-mails or called during the power outage. We can not post all of the e-mails but we would like to say, THANK YOU!

Sunday, October 23, 2005 6:17 PM

Hello Felton and Nina,

I hope this finds you well and you did not suffer too much damage with Wilma.

I saw on your site that you had two Sudan Plated Lizards for delivery. I will take those instead of the Yellow-striped plated lizards. If you have already acquired the yellow-stripeds go ahead and send those. Either is fine with me.

One note: it is now down into the 30's at night here so I suppose heat packs will be necessary.

Be sure to put my name on the label, i.e.;

Barney McClelland
c/o Keystone Automotive


Thanks,
Barney

Wednesday, October 26, 2005 12:41 PM

Hi Felton,

I've been thinking about you since Wilma went through. How are
you guys? Did you suffer much damage? If I was in FL I would come down and help clean up. I hope all is well and everyone is OK.

Let me know when you have some time to talk.

Take Care,

Larry

Thursday, November 03, 2005 8:31 PM

She recieved the turtle Tuesday the 1st. She was very
overwelmed and happy.  I told her about why it was late
so we named the turtle WILMA.

Thanks very much, you guys made my little girls day.

Frank

Saturday, September 3, 2005 10:19am

Hurricane Katrina – The Effects on Turtle Farmers and Reptile Small Businesses

Everyone will feel the aftermath of this national disaster for many years. The Turtle Farmers, Cricket Farmers and Reptile Brokers from those regions lives have been totally turned upside down. These business owners have thousands of live animals and supplies, which must be moved or sold. Reptile City has several vendors, which we use from those areas and are searching for any way to help.

One vendor in particular is Millbrook Cricket Farm, of Richland, Mississippi. They were without electricly for several days after the storm. After finally contacting them via cell phone Millbrook was still able to ship over 20 thousand crickets to our customers without having any power. Our thoughts and prayers are with them and other reptile companies in that region.

Last year we were effective by hurricanes Jeanne and Francis, so we know the feeling first hand of being in a state of uncertainty. Something so simple as feeding your family of snakes, lizards and frogs will double in cost as fuel prices continue to rise. Not to mention the cost of living is going threw the roof. Our goal is to find away to help these companies/owners move their inventory which, they have in stock. 

Sincerely,

Reptile City

Saturday, September 3, 2005 8:24pm

Hatched Two Headed Turtle – Double Trouble

Two weeks before Hurricane Katrina made landfall myself, wife and kids were traveling back from Texas, after a very tragic event in our lives. Once home, my wife proceeded to check on the turtle eggs due to hatch while we were gone. As she started to remove baby turtles she noticed a very strange looking baby turtle. During a tragic event we were blessed with a little turtle with one big head, one set of eyes, two mouths and two noses. Our kids have named him Double Trouble! We feed each mouth really small Superworms and monitor his behavior every few hours. Double Trouble is very active and seems to be doing fine. As we all watch the events unfolding in the Gulf region, I think we should all count our blessing for the little things we have in life.

Thanks,

P.S.  Thanks to all the customers and friends, which have called or sent emails of concern during our family emergency.

Saturday, August 20, 2005 1:49 PM

 

Reptile City Replacement Policy

Hi again, I wanted to thank you and compliment you on the quick replacement
of our snake. This new one looks very healthy. He is quite a bit bigger so I
could not tell my son it was the same snake but he understood.
I just wanted to let you know it was appreciated.
Thanks again,

Tim Becicka

Monday, August 01, 2005 11:45 PM

Valid Comment From Customer

Hello thanks you for your time. My order number on the receipt e-mail was 4217. Thank you for looking into this. As a rescue, we use the Superworms frequently id go as far as to say daily and need them.

To love an animal is one thing. But to love it enough to realize that you can’t give it what it needs and will give to someone who can is the biggest amount of love known to man kind.

What a shame that we care more for nothing than something.

Jamie

Friday, July 22 2005 4:45am

Wow, We are just amazed:

Reptile City is just amazed and thankful at the amount of orders the site creates. We are becoming well known to millions of Internet shoppers for their reptile needs. Our goal is to provide you with 24-hour access to thousands of reptiles from around the world. Here are some of the new arrivals:

1. Jumbo Tiger Salamanders, Ornate Box Turtles, Baby Eastern-Western Painted Turtle, Russian Tortoise, Map Turtles, Baby Big Eye Tree Frogs, Barking Tree, Red Eye Tree, Shiny Ground Scorpion, XL Goliat Birdeating, Mexican Blonde,

2. Blue Ring Centipede, Vietnamese Centipede, Sulcata Tortoises, Common Snapping 4-5 Inches, Nice Senegal Chameleons, Male Giant Day Gecko’s, Eastern Collared, Leopard Lizard, Mangrove Monitor, Argentine Red Tegu, Blue Timor Monitor,

3. European Giant Legless Lizard, Red Eye Armored Skink, Indonesian Blue Tongue Skink, Forest Hingeback Tortoise, Spiny Softshells, XL Water Dragons, Green Burmese Pythons, Fire Bellied Newt, Gray Tree Frog, Florida Softshells, and much more.

Call 1-888-220-3536 for more information. 

HaHa Reptiles.com:

There are over 30 thousand pet stores in the nation. 98% percent are family owned. These stores are the heartbeat of the reptile industry. Haha Reptiles goal is to provide these owners with 24-Hour customer service, online shopping, and hand selected top quality animals. We offer a 30-day or until sold warranty, No Hassle Replacements and Free Shipping on Orders over 500.00. Our goal is provide honest hard working owners a service unparalleled to others.

Very Happy and Satisfied Customer:

Dear Reptile City;

When my pet turtle Titi died, I knew I wanted another friend but was not sure who to trust. After much research on the web I found your site best. There was great information to review and clear description of many choices. It was hard to decide and Felton was very helpful. Sent on Monday 7/18/05, my 2 new Rio Grande friends arrived well packed and safely at lunch time the next day. Taking them out of the box they were both so bright eyed and with beautiful yellow markings. Felton made great selections!! I could see the difference in their personalities as soon as I put them in their new home. One was more curious, and would stop to look at me, the other likes to hide. They are already eating and happily swimming about. I am enjoying their company and wanted to thank you. I am a very happy and satisfied customer!!

                                      Thank you very much;

                                       Amber Edwards
                                        North Carolina

Wednesday, April 1, 2005  3:50pm

Thanks, to all the customers of March Madness:

Reptile City Staff would like to say "Thank You!" to all the customers who helped us set a new record of 964 orders in one month!

March Madness was just that; we were simply overwhelmed with the amount of orders that were placed. For the most part, all of the orders were processed on time.  However, we would like to apologize to the few customers who placed orders for animals that were not in stock and we had not had a chance to update those items on our website.

New 2005 BABIES have arrived!

Imported Ball Pythons, Baby Savannah Monitors, Baby Iguana's and Nile Monitors are here. These new babies are doing great and are ready for immediate shipping. In addition to all the babies mentioned above, we are the first to have 2005 baby Soft-shells and Southern Painted Turtles in stock.    

Thank you for shopping with Reptile City





Reptile City

 Allpattah Flats Turtle Preserve
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