Is it safe to ship? WINTER SHIPPING ALERTRED SLIDERS TURTLES (BABIES) 4.99BEARDED DRAGON (C.B. BABIES) 24.99BALL PYTONS (BABIES) 19.99MARBLE SALAMANDER’S 39.99TESTIMONIALS
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Updated 02/07/16 @ 8:30pm

ABOUT REPTILE CITY
BUY 1 GET 1 FREE
CARE SHEETS
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FROGS & TOADS
HERMIT CRABS
LIZARDS
NEW PRODUCTS
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SALAMANDERS & NEWTS
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SHIPPING/WARRANTY
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SUPERWORMS
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TURTLES
WHOLESALE LIST

SHIPPING/WARRANTY

If you receive your order DOA, You Must Report The Problem At Time Of Arrival. We stand behind our product for 6 days from date the item(s) arrive. If the animal perishes within our guarantee, we will provide a replacement. You will have to provide proof.

All live shipments are taken to the shipper location. This is reduces the amount of stress on the animal(s). And the animals are only in the shipping containers for a few hours before they arrive at your location.

  • No live arrival guarantee for shipments that are delayed or mishandled by the carrier.
  • Live arrival guarantee on reptiles and amphibians. Amphibians are only covered upon arrival, they are not guaranteed under our six day warranty.
  • We only ship one replacement per customer.

We use heat packs to help keep the animals warm. We guarantee that our products are of the best quality available. All items are packed according to the item and the length of their shipment as quoted by the carrier.

We will respond within 24 hours, to emails sent to us at sales@reptilecity.com. If you would prefer to contact us by phone, please feel free to call us at 1-888-220-3536.

SHIPPING OPTIONS

Processes Within - the window of time an order has to be packed, shipped and delivered. Once the item(s) are shipped it’s a overnight package – the order could ship in 1 day or it could be shipped on the 4th day, it all depends on which shipping options is selected too how fast the file is processed.

Expedited Express is a pre-arranged special request between the Customer and Reptile City prior too the order being placed. The request could consist of a specific arrival date, different ship-to address, gender request, particular animal(s) pictures, a certain shipper or expedited processing such as same day shipping or Saturday delivery.

Economical Express is orders that are processed and shipped 30 days after the order date. This option is still an overnight shipment but allows you the opportunity place small orders with no shipping for those willing to wait.

RSOP Service

Processed Within

Minimum Order Amount

Shipping Cost

Standard Express

5-7 Business Days

$0.00 (minimum order)

$29.95

Gold Express

1-4 Business Days

$0.00 (minimum order)

$39.95

Expedited Express

Special Arrangements

$0.00 (minimum order)

$49.95

Silver Express

8-14 Business Days

$0.00 (minimum order)

$19.95

Free Plus Express

3-5 Business Days

$100.00 (minimum order)

FREE SHIPPING

Economical Express

30 Days after Order Date

$25.00 (minimum order)

FREE SHIPPING

Orders are shipped overnight via FedEx, UPS or USPS within the selected RSOP

Thanks again for shopping at Reptile City.

Felton Willis
903-732-8755
Last Updated: 02/07/16





Bluetail Skink (adults) "20% Off" reg 14.99 Bluetail Skink (adults) "20% Off" reg 14.99
Code: BS4
Price: $11.99
Quantity in Basket: none
 



Albino Leopard Gecko (babies) "25% Off" reg 39.99 Albino Leopard Gecko (babies) "25% Off" reg 39.99
Code: ALG61
Price: $29.99
Quantity in Basket: none
 



Amazon Tree Boa - garden "30% Off" reg 69.99 Amazon Tree Boa - garden "30% Off" reg 69.99
Code: AT654
Price: $48.99
Quantity in Basket: none
 



Armadillo Lizards (adults) "Buy 1 Get 1 Free" Armadillo Lizards (adults) "Buy 1 Get 1 Free"
Code: AML24
Price: $39.99
Quantity in Basket: none
 



Asian Forest Scorpion (adults) "50% Off" reg 19.99 Asian Forest Scorpion (adults) "50% Off" reg 19.99
Code: AF
Price: $9.99
Quantity in Basket: none
 



Barking Tree Frog (adults) Barking Tree Frog (adults)
Code: BTF
Price: $29.99
Sold Out
Quantity in Basket: none



Black Throat  Monitor (c.b. babies) Black Throat Monitor (c.b. babies)
Code: BT2
Price: $349.99
Sold Out
Quantity in Basket: none



Brazilian Rainbow Boa (c.b. babies) Brazilian Rainbow Boa (c.b. babies)
Code: BRB
Price: $199.99
Quantity in Basket: none
 



Brown Basilisk (sm/med) "Buy 1 Get 1 Free" Brown Basilisk (sm/med) "Buy 1 Get 1 Free"
Code: BB1
Price: $29.99
Quantity in Basket: none
 



CA Ornate Wood Turtle (4-5 inch) "50% Off" reg 89.99 CA Ornate Wood Turtle (4-5 inch) "50% Off" reg 89.99
Code: COWT
Price: $44.99
Quantity in Basket: none
 




 

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Permit Number: NGD-1007-1479 | Reptile City - Honey Grove, TX 75446 | For customer service call: 1-888-220-3536
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