CUSTOMER TESTIMONIALS of REPTILE CITY
HaHa Reptiles Order 5145
Thank you for your prompt service and excellent tortoises. I received two adult red footed and one leopard tortoise. They are all amazing looking and very healthy and eating very very well. Thank You I will never shop anywhere else.
thank you. you guys are the best.. very satisfied.
Reptile City Order 54920
We received the turtles. They are doing great!!!
Thanks for the replacement snapping turtles. They came in today looking great and with a lot of energy.
I received my babies Saturday. They are beautiful! I was needing to find out when was the last time they are an are they eating pinkies or grasshoppers? I am so looking forward to doing more business with you guys in the future. I have already recommended you to a couple of friends. Have a wonderful day.
Order 54651 Colorado River Toad
No reply needed!
Very nice, happy, healthy, toads I will be a repeat customer and recommend you to everyone. Thanks
P.S my toads are named after (The lone gunmen) from the tv series (the x files). Melvin Frohike, John Fitzgerald Byers, and Richard Langly
Reptile City Order 54490
Received them yesterday and all is well. As soon I put them in, my male (within 5 minutes) was lockup with one of the girls. Thank you so much for hand picking two females for me. Blessings to you and your family and the business, Brian
Reptile City Order 53781
Mr.Felton Willis, The black racer ( I'm almost positive it's a male) you sent is just doing great, I'm so happy with him . I was wondering if you had any idea about when the other is going to be sent. I was hoping if at all possible you could try to send a possible female. I am hoping to reproduce some cb babies and ordered these as F1/display animals. I can't express enough just how great the little guy is doing so far. Going to try to start him on anoles here in a few days after his shed. Plan to switch them to f/t rodents so if you know what they were feeding on it would be of help.
Thank you so much for your patience and service,
Nathan Tluchowski ( happy Reptile City customer)
Your Reptile City Order
Hello, we ordered a Mali Uromastyx from you several weeks ago and she arrived earlier in the week. We wanted to give you GREAT feedback as we were not expecting such a healthy and beautiful lizard! She is strong and active, eating well and such.
We're very pleased with your service. I had talked to one if your staff and requested an older female with yellow coloring if available, you can see in the picture how beautiful she is!
If I can post a recommendation on your website, let me know. Pic attached of Stella the Mali!
Sincerely, Liz Hook
HaHa Reptiles Order 5505
I love the Geckos,, arrives amazing!!!
Thanks for everything
snake order, died over night
I bought a ball python from reptile city inc. and In the confirmation it said the snake order would be processed and sent in 7 days so I didn't bother to check my mail. Albeit about two days later I had a snake in the mail. He was a bit wobbly and not in the greatest health (from the hot trip im guessing) he survived the night but was dead the next morning. after reading the reviews I was worried because some say this guy is a con.. yodda yodda yadda . well I emailed them and they were quick on the response(s) and even sent my replacement out the next week. though the first one died (I'm very sad about that as I want all snakes to not die such deaths) I also know sending snakes by mail is difficult. In any event these people are top notch and will definantly buy more in time to come. thanks so very much reptile city inc.
Reptile City Order 53089
Good news Felton! Both toads arrived alive and healthy. Thank you for the additional toad. I really appreciate it! If you ever get European (Egyptian) Green Toads (Bufo Viridis) in stock, please let me know. Thanks again!
I haven't ordered yet but I intend too I wanted to thank you and your staff you have answered alot of my questions in a timely manner and that alonen says a lot about your business I've had some really bad luck with other companys specifically bwater they sold me 2 water monitors that were loaded with parasites and worms I know that is chance you take with imports but the response I got was just oh well sorry should have called us within 24 hours like I'm goñna receive animal take it right to vet you guys have been impressive in comparison thank you - Mike Gerighty
Reptile City Order 52830
Hey, Just wanted to say thanks for the Boa. Beautiful animal. In great health ate 6 pinkys was not hatched out early or sick. I'm very pleased with it way better than the pythons. I'll be ordering more soon from you. Thanks Randall
Reptile City Order 53014
Hello this is Lena Schoveld I was letting you know that I recieved my ball python and it is beautiful and healthy. Thank you.
Reptile City Order 52907
I received the red iguana very healthy thank you
female red foot tortoise
I received a beautiful tortoise, thank you. We have named her Black Forest because when she arrived she was all sealed up in her shell and my husband thought she was a ham as she was in a cloth bag and I had not told him to be expecting a tortoise
My new mangrove!
I orderd a mangrove monitor and I like the way it was packed cause it got more air than the Styrofoam boxes..it was very healthy..I would order from reptile city agian ..I was very pleased... Hes just a beatiful specimen
Your order has been scheduled
Thank you for my turtles. They arrived the day before yesterday and seem healthy.
Reptile City Order 52067
Thanks Felton, you are the best. I will buy from you again and refer anyone I can to you.
Reptile City Order 51961
Just wanted to say thank you for the awesome customer service and the turtles are doing great. Thanks mike burke
Reptile City Order 51528
Haven't had the chance to compliment the service, but I received all my reptiles alive, and in good health!!! I was really worried at first since they were being shipped over seas for 2 days, but all are doing well!!! Already have some buddies who are planning the next order!!!!
Your order has been scheduled -
WoW! Thanks, Felton. With regards to the FYI, thank you so much for your integrity to replace the frog, even though you don't have to. We really appreciate it.
In His Love,
Reptile City Order 51679
Hello, I just received the turtles and that was quicker than I expected. ..they are beautiful. ..despite all of the bad reviews I saw online. ..I feel as though those people over exaggerated. .....good service and Thank you
Hampden Sydney College Order
I would just like to CONFIRM that the items below are going to be shipped Thursday (tomorrow morning) for delivery on Friday:
160 Red Ear Sliders (babies)
FYI, you might like to know: we tested the first 10 turtles we received for ranavirus, the wildlife disease that we are working with in our lab. Your animals all tested negative for ranavirus DNA.
Reptile City Order 51197
You guys did a great job.. There are 6 happy turtles and 1 happy wife.. Thanks
Reptile City Order 51411
Thank you, their lagoon and bask spaces are patiently waiting. This was the best Mother's Day present ever, thank you Reptile City!
Reptile City Order 51000
Received my lizard first thing in the morning, looked in good shape. Thank you.
Order #51241 for map turtle
Omg this little turtle is beautiful. He arrived a hour late but he did come safe and sound. I would like to thank you from the bottom of my heart. My kids are very excited so am I. I will probably order another turtle in the near future.
Sent from Mrs. Mondaine
Reptile City Order 51004
I received my order and everything is fine. Thankyou Darcy
Your Ha Ha Reptiles Order
We have not got Savannah Monitor (c.b. babies) But all the rest look great and I am so happy to do biz with haha reptiles
Thank u so much!
God bless you all!
Reptile City Order 51152
Thanks, I received them earlier today. :)
They seem to be doing fine and healthy, the shipping was very fast. Thanks I would most certainly recommend you.
Reptile City Order 51119
Just wanted to let you know that the snake I received has recovered from the hot journey and is doing well now. I really thought it wouldent make it over night but it did. I got him to eat yesterday without peoblems. Thank you again
My ATB arrived fine and healthy. He has already been drinking and already ate and it going into shed. Thanks for the gorgeous guy!
Re: Your Reptile City Order
Thank you all so much he is beautiful and thank you for sending me a large hatchling i will most definitely recommend you to my friends and co-workers.
Hi, just wanted to say thanks for your great customer service,they were very helpful and I look forward to doing business with you guys in the future.I ordered from you guys a couple weeks ago and all reptiles were very healthy.Im very pleased.Thanks John Malizia
Just got the Iggys and I am very happy! They look great in my custom tank and are doing very well. I just wanted to write and say thank you for everything. You have high quality lizards with high quality service and the packaging was excellent. I would definitely order from you again.
You have a great day!
RE: Reptile City Order 50649
Hey I received my order today and my iguana looks great. After the reviews I read online I was scared but you came through as said. Shipping was fast and communication was great. Thanks once again. Will be purchasing again soon
Re: Reptile City Order 50555
Hi jest wanted to say thanks for getting my orders to me they all look great I'm a little concerned about the savannah Monitor it not very activit right now but I will keep you up to date on it other than that I'm very pleased and once again thank you
Reptile City Order 49964
I have just received my emerald swift, and he's absolutely stunning. He looks bright, healthy, and well-fed. Since he just came out of the packaging, he'll at least need some time to adjust before I can really be sure he'll be okay. I just wanted to say thank you for this gorgeous little guy.
Reptile City Order 4835
My customer called me as soon as he got the order. He was going NUTS. He was VERY VERY happy with the frogs we sold him. Thanks for always being top notch!
Thank you so much for my Herman's tortoise! He arrived three hours ahead of schedule, healthy and beautiful! I had ordered two aquatic turtles a year ago (hieroglyphic river footer and painted turtle) who are huge and happy now so I knew I was in good hands purchasing from you again! Thanks and you will be the only stop I make for my next purchase!
Reptile City Order 50450
Hello! I just received my tortoise and he is very active and seems well! I will be leaving much positive feedback for you as many places as I can! Thanks so much and God bless!
My Jackson Chameleons
Hi Guys Thank-You,,, so much for Your caring, Even for. Customer you don't even know & I wasn't Very nice to You, in the Beginning... So You are a very caring business indeed... thank-
Thank-you I'll be giving a Shining review
I want to thank you for you amazing service. My map and yellow belly are healthy beautiful and very active. I can not wait to do more service. I am impressed completely. Thank you Felton
RE: Reptile City Order 50428
Thank you so much! My little guys (or girls?) arrived safely around 12:00 PM central time (ahead of schedule which works for me!), alive and very active! They're in their home and very inquisitive! Ive owned salamanders and newts before and have yet to see any that are as tenacious as these two are! I've let a few other enthusiasts know about your website and hope to bring you some business!
I just came by to give you some feedback!
That's the pretty baby. Her name is Astrid. She is the senegal chameleon I ordered. As soon as she came out of the box, she started exploring her enclosure -- she was very active. She's about as long as my middle finger. I put some crickets in there and she ate them up! Thank you, Reptile City!
Re: Your Reptile City Order
Thank you so very much for the iguanas. We received them on Friday. I wanted to let you know they are doing great they are eating very well and they enjoy us handling them. We are building a bigger enclosure for them now so they will have more room. Thank you so much we love them.
I wanted to personally thank Felton and his team for the order that I had placed for my son's birthday. I ordered some fire salamanders and Felton said that he would get them to me in time and he did. I was emailed that they were being shipped with instructions. They arrived on time, properly packed and when I put them into their new home, they were in very good condition. They immediately started walking around. I have had several family members and friends see them and now everyone wants some. I will highly recommend Reptile City and I will be ordering more in the near future. Thanks, Buddy Ray.
RE: Your Reptile City Order
I just received my Jackson Chameleons and they are beautiful. I am so happy and pleased with them.
I am still waiting for my Red Back Chuckwallas and will be pleased to do business with you again and again.
Thank you and have a great day!!
Re: Reptile City Order 49639
Just wanna say Thank you for working with me on this situation.....All seems like you guys are a very stand up company, and I look forward to continued business with you guys...thanks again...
Order # 49887
I must say that I was extremely concerned about placing an order with your company due to all of the bad reviews that I had read about your company. However after several email correspondences and phone conversations I was put at ease. I received my order much faster than I was told that I would and all of my reptiles were alive and very healthy and alert I could not be happy and will definitely be doing more business with your company thank you very much!
RE: Reptile City Order 49757
This is Scott Winton.
My black throat monitor arrived 2 hours earlier than the scheduled eta last Friday.
He/she is doing very well!
After I placed my order with reptilecity.com I decided to look for reviews of your company. And basically all I found was bad reviews. Everything from how rude you are on the phone to dodging calls to not giving tracking numbers for shipments And worse.
Honestly It kinda had my a bit worried.
However, we spoke several times on the phone. You answered all my calls and you never came across as rude.
You emailed me all the info including about my order; the day it will be shipped, tracking info, eta, and my monitor arrived 2 hours early in very good condition. The way he was packed was done very well.
I appreciate everything very much.
Unlike the reviews I read I have nothing bad to say about your company. And I am very pleased to have done business with you.
Re: Reptile City Order 49803
our snake arrived alive and well and is so sweet, the kids are so excited! thank you very much
Re: Did You Get the Spotted Turtles
Yes I did! I'm at work so I'm sorry I couldn't return your call. Both of my spotted babies are doing great! Thank you very much for sending such healthy turtles!
Another Star Tortoises
Once again Felton and Reptile City delivers. Got another Indian Star tortoise from them--this time a female and hope to breed them in the future with the male star tortoise they sold me two months ago. They gave me a discounted price on the female and shipped her out when promised. Have no hesitations recommending this company; and they have one of the largest reptile selections around!
Dr. Todd Baker, President of Brit Hadashah Ministries
Re: Packing Slip 49656
Rec. my animals this morning All in good shape for as I can Tell thank u for going the extra Mile to get them to me. Will order With more time next time they Moved the date of the show up A week n messed me. U still Have the best prices n animals I've found any where
Re: Your Reptile City Order
Newts arrived in great condition and are doing great. THANKS
Re: Reptile City Order 49516
hay this is David I want to thank you for the fire salamanders. they look very nice and healthy. do you know if they are male and female and if they are how do I check to see if one is a male and the other is a female. please email me a picture. and thank you again
RE: Reptile City Order 49542
We got our Geckos and they are great....
Order 49221 - Red-Tail Boa
Picked him up this morning and everything is great. He already ate a hopper mouse. Thanks again!
Sent from my iPhone
RE: superworm order
package received twenty minutes ago. thank you. their very nice looking. poor things my daughter and mom were shaking it to see what I got.
Re: Reptile City Order 48992
Our turtle has arrived safely and alive. It seems to be doing well, very active and drinking water, and exploring its new habitat. Thank you.
Baby Russian Tortoise
Hello! Thank for confirmation on my order. Fenton Willis was so great on the phone. Sure appreciated that. I have only one request and that is to correct the spelling of my first name. It is Kristine. Not Kristen. Thank you very much. I am excited to get my new baby tort!!
Sincerely, Kristine Ditzel
Hi. I just wanted to let you guys know that i did recieve my Jacksons Chameleon safe and sound on Saturday, February 1, 2014. He is so wonderful and beautiful. Thank You!
Hello Felton, just wanted to let you know I did receive the turtles and the look healthy and wonderful. Thank you for all your hard work. I Cant wait to do business again maybe a Monitor Lizard next time. Thanks again.
Order: 48752 Green Tree Python
We just wanted to let you know, we received the snake today and we're very happy with it, it's extremely gorgeous and my husband loves the colors!!!!
Thank you very much for everything!!!
Excellent customer service!!!
Sent from my iPhone
Reptile City Order 48390 - MISSION ACCOMPLISHED!!!
Thank you so much for helping to make this happen. I was so surprised when the 2 turtles arrived, I thought only 1 was being sent, and they were both very much alive/active and kicking. :-) Right now they are swimming in their new home. I never thought I would see the day, when I owned turtles, but I will say they are a lot of fun to watch.
Want to thank you again!
Re: Available for Pickup
The tortoises have arrived and seem to be doing fine!! Thank you so much for all of your help!! We are thrilled!!
St. John, VI
Reptile City Order 48447
Got everything today, everything looks fine...great service, thanks
Reptile City Order 48191
Hi. The tortoises arrived yesterday in perfect condition. Thanks!
Sent from my iPhone
Reptile City Order 48211
hello mr willis i got everybody they are all alive thanks for the great service
Reptile City Order 48256
Got my water monitor a while ago just wanted to say thank you and she's beautiful! Will be ordering again soon! Thanks again.
Reptile City Order 48185
They arrived alive this afternoon – thank you! Made my 12 year old daughters Christmas to be sure!!
Reptile City Order 48067
They are here and beautiful!!! You sent two yellow bellies...but our 5th grade teacher wants one
Reptile City Order 48195
Just wanted to say Thank you both turtles are alive and very cute!!! Hope you guys have a Merry Christmas !!
dear reptile city-thank you for the gorgeous cuban knight anoles they arrived a little dehydrated but both took water and food right away.one was a gift for our 16 year old and he was VERY happy and excited and our 3 year old spends hours watching the other one in the terrarium we put together for him.This spring i am hoping to get a crested gecko from your company, happy holidays and thank you again! -Patricia Piecek
RE: Reptile City Order 47665
Hi, just wanted to let you know I received my Nile monitors this morning in fantastic condition. They arrived a day later than said but it was to be predicted because of Christmas delays. Regardless, unlike other sites I've ordered live reptiles from which arrived very cold (but still alive) on just one day shipping, my monitors I got from ReptileCity arrived perfectly warm and happy even with the extra day. So thank you very much, they may have taken a while to ship but it was well worth the wait. Will definitely do business again with you.
Reptile City Order 47785
These guys went the extra mile for me in getting my beautiful Indian Star Tortoise and made sure the shipper got it to me in time. They gave me this tortoise at a great price and back what they sale. I highly recommend them for the Reptile lover.
Dr. Todd Baker--Dallas, Texas
Reptile City Order 47498
awsome thank you so much! i love your store and every time i want new lizards i skip every other store and go straight to you guys!!! i love your store keep up the good work reptile city!!
Reptile City Order 47468
Ordered the 2 red Iguanas. Came safe and sound and looking good. I will be using you again in the near future. Thanks...Joe
Reptile City Order 47188
I received my turtles last week and just writing to let you know that all were in excellent shape and didn't even appear to be stressed out at all and all eating, considering the trip to Hawaii. Thanks again and I will purchase more from you folks for sure. I am looking for North American Wood Turtle babies however which you don't seem to have.
Reptile City Order 46291 – Replacements
The turtles are deep divers and are doing awesome! Very active. Be ordering again as soon as I can.
Reptile City Order 46885
i love the snake i purchased from you guys. he was really active and even ate the day he arrived, he's also as tame as a puppy dog, if i decide to get another one it'll for sure be from you
Re: Already eating!
Testimonial. Recieved my two blue tongue skinks this evening. Began eating immediately! Look at those pigs!!!
Very happy!!!! Order #46674
I have been wanting a retic for along time now and searched all over the internet for the best place to buy it from. I found it in reptile city. I talked to the owner on the phone before my purchase and he was very helpful and knowledgeable. After I received my retic she was one of the most beautiful retics ever. Very healthy and active she eats great and is very very calm. I would recommend reptile city to anyone wanting to order a reptile online. I know I will be ordering every reptile I get online from them from now on!!! Justin Mathews, Kansas
You got it !!
I just received the Pandinus imperator (Emperor scorpion) today (my birthday).
Beautiful, feisty, gorgeous black, and mammoth pendipalps!!
I can't wait to take this tough guy to my Ecto Critterz shows.
I was expecting a very young tiny critter and was very happy to see one this size.
Thanks a bunch. You folks are groovy!!!
I'll be buying from you again, real soon!!!
Re: Reptile City Order 46542
You guys have been really great! My baby BRB arrived alive, though obviously stressed from the extra day in shipment caused by UPS - he didn't even attempt striking me at all when placing him in his new enclosure. As I headed back to the office from my lunch break, he'd been actively exploring his new home for about ten minutes. He looks very healthy, so I don't anticipate any issues as he settles in. I'm leaving him alone for today and plan to attempt a feeding late tomorrow evening.
Thank you so much! This has been my second purchase through ReptileCity and I'm definitely a fan. Your service is great, and animal quality is awesome. =D
Reptile City Order 45942
We got the crickets on Fri. afternoon. They look to be the right size this time.
Thank you so much for taking care of that problem so quickly.
Reptile City Order 45300
I appreciate very much you sent my kids those other two bearded dragons, these appear much more active and are doing well. You will be seeing more orders from us in the future...another loyal customer!
Jeffrey Mena, PR
Your Reptile City Order
Thank you Felton.
I was very pleased with your site, pricing and ease of use.
Wishing you much success.
Sorry our Broncos beat up on Dallas yesterday.
Reptile City Order 46291
Got my turtles today, they're awesome!!!! The one with the odd shell is actually pretty neat looking! Thanks for putting up with my blundering impatience! Will be ordering soon again!
The snapping turtles are doing great!
My son is so excited!! Thanks for shipping the turtles quickly. They are doing well. Both are eating already.
Nice job folks.
Reptile City Order 45950
hello reptile city your package has arrived in good condition thank you very much for your services animals are in good condition fast delivery I am pleased this was a trial order the next order will be more large from your wholesale list
Reptile City Order 45813
My order came super quick! I ordered wed and came Fri wow! Super Sm box, but were n good condition thanks. I'll do business w yall again.
Reptile City Order 45834
The package just arrived. I have released all six pygmy’s into their enclosure and they all began drinking form the droplets on the leaves. Thank you, Daryle Christensen
Reptile City Order 45411
I got my savanna monitor this morning and love him!! He's more amazing then I excepted. Thank you so much. I will definitely be ordering more stuff from you in the future.
Thank you so much for your wonderful amphibians! Our order of Tiger Salamanders arrived promptly and in wonderful condition. The two salamanders are healthy, strong and growing daily.
I was very impressed at how well you had packed them for shipment. The Post Masters were quite curious about our new critters, so we opened the box to show them off right there at our local Post Office. They too were impressed at your careful packing job. Other than blinking at the bright light, the salamanders were curious enough to walk around their petri-dishes.
Again, thank you for these well cared for pets. We know they received a good start in life and will remain with our family for a long while.
Satisfied in Chicagoland!
My bearded dragon arrived today big and healthy and I love him he was a little cold but I put him in his new home and he warmed right up, he is amazing!! Thank you for the Lizard and such fast shipping
Reptile City Order 44998
My little turtle arrived today:) it's the cutest thing ever! Thank you so much!
Diana Bullis NY
Reptile City Order 44790
You guys are literally the only reptile business's I've ever used! I consider you guys to be the best. The savannah I ordered from u guys a wile ago is alive and doing very well. KEEP UP THE GOOD WORK
My frogs arrived an absolutly beautiful will be a sure thing as a returning customer ty so much great service quick delievery healthy and enjoying there new home ty guys
Reptile City Order 44699
My little guys arrived in great shape, though they are wearing their "stress" colors until they get settled. Thank you for picking two iggies with different color patterns. I am really impressed with their health and markings. If I ever decide to get another reptile, I'll head right for your website. Thank you so much!!
Baby red ear
Got our baby red ear today! Even though it took two days for him to make the trip, he was climbing out of his container as soon as I opened it!!! And if I'm not mistaken, he actually still has his egg tooth (you can see in the picture of him from the side). My daughter loves him and we are very pleased. Thanks so much!!!
Reptile City Order 44709
I received my turtles today they look great!! Thanks I picked them up at the so they didn't have to sit around in a truck all day :)
Sent from my iPhone
Hey guys I'm writing to let you know that my savannah monitor just came minutes ago and I could not be more pleased with this animal. He is a very alert, active and healthy baby already exploring his new home he's even hissing a little. I've seen animals in pet stores that weren't as alert as him and he is showing a lot of signs of a promising pet. Thank you guys much I will definitely be a return customer.
Reptile City Order 43769
I just wanted to let you know that we did retrieve the geckos from the post office upon our return and they were alive and well. Thank you so much for sending. I know that you were not obligated to do that, so we are very appreciative. The new ones are very active and playful. Thank you again!
In His Love,
Thank you for my order
I received my order earlier today and was very pleased. After reading mixed reviews I was hesitant, but decided to see for myself and order anyway. Im glad I did. I was very happy with my order and will order again in the future. I will be writing a good reveiw. Thanks again.
Reptile City Order 44372
Hey Felton and all at Reptile City ,
Just had to make a few quick comments on the whole process. Your customer service and patience with all of our questions was top notch! Shipping went smoothly and was packed very well. I've seen a whole lot of monitors and the Nile that we just recieved is stunning to say the least. Thanks for such an easy experience! I look forward to doing business again in the future.
Reptile City Order 44071
Hello, i'm sorry I don't have my phone with me at the moment but I wanted
to let you know that i've received the albino red tail boa and she is beautiful, thank you!
Reptile City Order 43883
May god bless u, your family, all the employees and your job. you guys are really amazing. I appreciate your hard work to get your costumers happy. thank you boss.
Southern Toads – Order 43853
Thank you! My little guys came in, healthy and chirping like mad to be let out of the box!
Reptile City Order 43546
Just received the Brazilian Rainbow Boa baby and it is GORGEOUS! THANKYOU SO MUCH! but just a couple questions lol what sex is it? and when was the last feeding? so i'll know when to feed it & how old is it... after that, i'll be complete...
Reptile City Order 43202
Hey Felton, my kids called and the anoles arrived, they said they were in good shape so they let them go, thanks for the extras, that was very nice of you. T Kelly
Reptile City Order 43437
I've received my order ( baby red iguana) just wanted to say I'm ecstatic for my new pet and I'm glad I purchased from you guys.
Reptile City Order 43474
GOT HER FELTON A BEAUTIFUL FRILL SHE IS I WILL BE A REPEAT CUSTOMER THANKS! SANDY REECE
The frogs are truely amazing. I just want to apologize for bein such a pain in the butt with all my emails I'm really sorry but thank you for all the assistance :)
Reptile City Order 42822
Hi Felton, Tortoise arrived this morning and was a big hit at the Office. They'd never received anything live but chicks before, and were amazed (as was I) at the size box he came in. Very alert and active, started eating within a minute of being put in his pen. Excellent color and markings. Easy to pick out in a crowd (should one ever come by).
All in all I'm very pleased with the transaction, and will be looking to yu for future purchases.
I received my pets all in great condition. How ever I would like to order some southern painted, and ball pithons, just let me know when you're goin to have the new hatch of souther painted turtles, so I can put all in one order. Thanks
Reptile City Order 41823
Felton Willis: Just wanted to drop You an e-mail and thank you for the great service and all the help You gave Me in buying the C.B. Painted turtle babies. They arrived all well and healthy and My Daughter just loves them. Thanks again Felton keep up the good work! Bob
Reptile City Order 42404
Got it, alive and well. It's a beautiful snake, and a great deal. Thanks much. It's a female right? I will not hesitate to order from you again or recommend you to others.
I just want to thank you for the beautiful tokay geckos and doing follow up calls and emails with me to ensure I received them alive an well. I very much appreciate you Felton and your staff for your kindness and generosity for replacing the boa that died when you didn't have to. I look forward to doing business again in the future. Have a blessed wonderful day! Thanks again
Eastern Spotted Newts
Mr. Wills got the newts on Sat. they are in great shape.
Reptile City Order 41673
They arrived today!! My students are learning a real life lesson of the life cycle with these turtles. Thanks for sending replacements so quickly!!
Felton thank you so much for such a great boa! He/she is getting along greatly! I will definitely be purchasing from you in the future!
ORDER JUNE CARTER
THANK YOU FELTON, MY ORDER CAME AND EVERYTHING WAS BEAUTIFUL AND HEALTHY. THANK YOU SO MUCH FOR ALL YOUR HELP. I WILL BE ORDERING MORE FORM YOU. #41844
I jut got the email confirming my boa at the office so I went down to get it and all I can say is wow such an amazing snake, thank you sooooo much!! its a little bigger than I thought but I have larger mice and a larger cage for it too.
Thanks Felton for the advice. I've been trying to get them all morning I think I might have them :-) I appreciate you taking the time to talk to me. It really helps.
What's up its Craig
Got it ...she's beautiful...great shape very healthy,thanks again Felton
Happy In Hawaii (order#40786)
Aloha Nina and Mr. Willis,
I picked up my Sally and she's perfect! She is very active and she actually came to me so I fed her 3 baby crickets without hesitation she ate it up! I am crying with happiness and know that she's strong and will survive without any doubts.
I am very pleased with you kind people and my heart is full of joy! Thank you folks for the blessing and caring generosity! I pray that many blessings and good fortune comes your way!
You great people are totally Awesome!! NUMBER ONE in my book!!!!!! Will be putting in an order next week or the following week for a male. Love you all at Reptile City!!!!!!! Totally overwhelmed with happiness!!
Great customer service and very kind people!! Awesome!! Awesome!! Awesome!! Thanks once again!!!! From Elizabeth.
Reptile City Order 41278
Wife took me into town to pick up frogs when post office opened at 8:30 they had called me at 7:30 as I requested.
The ladies all had to see them..........reminded them of their youth.......all happy.
Let the frogs out in grass at ponds edge......all in great shape.
It was 45 deg out and they said THIS AIN"T MIAMI!
I hope they do well I have been looking for NL frogs tor 7years with no luck
Gender Request for Order 41193
Just picked my jackson chameleons up from the post office. You guys rock! Thanks for getting the male for me...he's handsome. Will definitely make orders in the future.
Reptile city order 40964
Just got my baby green conda....was shipped to me in great condition no problems an on time I've already held her,she's a great snake all in all,deffintly would do business again! Thanks Felton Willis!
Thanks Craig LaDouceur=
Your Reptile City Order
Thank you for the turtles - please note once again a baby male cumberland is requested - happy with reptile city!
My baby eastern paint is doing great!
Dear Nina and Mr. Felton Willis,
I received my baby marbled salamander in the mail this morning and she/he is AWESOME! She's healthy and moving around and she's happy in her new home. She was hungry and ate like a hawaiian. (Lol). I am very pleased, happy and satisfied! I will be ordering from you folks again. Love my new connection! Totally Awesome! Once again, Mahalo Nui Loa!
From: Elizabeth Rodrigues
I received my red footed tortoise about a week ago and he or she is prefect. He arrived on time and happy. Thanks again for the little dude.
Thank you very much I received my baby this morning and he is awesome he very active thank you for providing healthy reptiles. I still have my boa that I bought from you guys and he is doing grate thanks again. highly recommend you to all my friends.
Reptile City Order 40768
We received the marbled gecko and are very happy with him. He is just a bit scared right now. Just wondering if you know how old it is and if it is a male or female?
amazon tree boa
I received my boa earlier today and he/she looks very healthy and is exploring around the new cage after having drank water for about 15 minutes haha! thanks again!
We received our gorgeous toads. They are fat and happy.
Sonic Pride Labradors
My Brazilian Rainbow Boa "Carnage" arrived this morning and as advised I picked him up from the office. He is absolutely beautiful! He immediately ventured around his enclosure. Thank you so much! I was nervous about mail ordering a live animal. I am pleased with your service and will be buying from you again. Best wishes from Brooklyn, NY. Once again thank you! ~John
Reptile City Order 40285
Have received my two orders if emperor's and they look very happy from their long trip and probably jet lagged. Thank you.
Your Reptile City Order
I received my African Fat Tails this morning and they are doing good! Very curious and active. Thanks again for what all you guys at reptile city do!
Also, can I ask what types of insects they are used to being fed? I know it may take awhile for them to become interested in food with the trip and new home, but they didn't seem interested in the mealworms at all.
Reptile City Order 38740
just a quick 'belated' email to thank everyone for the replacement of my male CA ornate wood turtle.
he is eating & drinking voraciously and getting along for the most part with my female CA ornate wood turtle.
thank you again and rest assured i will be visiting back, and ordering from, the reptile city website for all my turtle needs and wants!
Reptile City Order 39739
Just a note of appreciation about the order that you sent to me.
That was a terrific selection of hermit crabs, plus lively anoles.
All arrived in good shape [although for some reason the email note was delayed and did not reach me until after the attempt to deliver the order had been made.
Nonetheless, the hot packs were still warm the next day].
Reptile City Order 39610
Thanks the order came and they already eating. They look great and healthy.
Your Reptile City Order
The turtles arrived today and they are swimming all over the tank.
Re: shipping time
Felton and all at reptile city,
I just wanted to let you know that I received my tegu about 5 minutes ago. It came very healthy and alive. Also I wanted to know if you knew what sex it was.
Reptile City Order 39525
Thank you so much. I received my turtles 2 hours ago, and everything it's fine.
We are so happy.
I want to know what time exactly the turtles have???
They are so pretty.
Just another little question, I traid to gave some food but the painted it's hard, so what kind of food she was eating???? Thank you....
Reptile City Order 39392
We picked up the frogs at the post office around 6:15 this morning. All 12 are alive and have already eaten. Thanks for a pleasant transaction, my daughter is a very happy girl!
Sent from my BlackBerry® smartphone powered by Alltel
They just arrived, they looking amazing. Everyone wants to stop by and check out the flying geckos and chameleon. Thank you guys for the reptiles.
Sincerely Sukrean Kuy
Notice Left (No Authorized Recipient Available)
Got my turtles earlier still alive and very healthy the reason I didn't receive them by mail was the fact that the address on the box was wrong its 2676 not 2675.But other then that I'm happy
Sent from my iPhone
Reptile City Order 39205
Hi Felton and All,
Just thought I'd let you know; Mr Chameleon is safe and sound in his/her warm Terrarium, with plants, food and water available. It must feel like a VIP suite at the Hilton to him!
We just got him in there, so hopefully, he will continue to do well over the next initial, few days.
Thank you and we'll talk to you again soon,
Reptile City Order 39176
Thanks I love making business with you guys
Reptile City Order 38815
Thank you Felton... My three baby turtles arrived today at 11:30 PST. They are all feisty and apparently had a safe, two-day journey from Florida to Calaifornia. I am surprised at how little these guys are! They must only be a few weeks old. My other turtles are three months old and are much larger! Thanks again and if you ever need a reference, please let me know...
Reptile City Order 38860
You guys are great. The Bearded Dragon arrived today in perfect shape. Thank you for moving me up so I could have it for my mothers birthday, She is thrilled with it,
Reptile City Order 38709
reptile city my order arrived on time, and both snakes are doing great. they exceeded all expectations . cant wait to order again.
Red Foot Tortoise Baby
I just wanted to let you know that my baby red foot tortoise is here, safe, sound, thirsty, hungry and curious! Thanks for the great advice about picking up the turtle at the office. Much better than having him ride around in the truck all day! Anyway, he's perfect and I'm very happy, thank-you very much and have a great holiday!
Independent Avon Representative
Order 38614 Brazilian Rainbow Boa
thank you i got my order.my snake looks great and looks like he is in great heath .i will be getting all my reptiles from you guys from know on.
My order 38411
Just wanted to let you know that my buddies arrived safe and sound. You guys made my first online reptile ordering experience a great one! Except another order from me very soon!
Reptile City Order 38340
Wow the Python looks amazing. Its all golden and dark. Just perfect. Thank you so much ok))
Pixie Frog order 37915
THANK YOU *****
Pixie Frog is doing great and I am really enjoy having the Frog and Really Appreciate the service.
Thank you again, Don Roffee
Thank you for the wonderful HMC they are very beautiful and bright in colors and my nephews think they are the coolies things. Please keep up the good work and God bless you all.
Order 37950 Albino Red Slider
The shipment came in very early and ahead schedule! You made a change on my order very promptly, and my albino res arrived in prestige health!! He couldn't be happier in his 125g
Got our new baby today! She is perfect. exactly as I requested. Thank you so much, we will absolutely go through you for any other reptile needs.
Felton Willis at Reptile city, this is Pete Hill. I have received my 8 tree dragons, and they look great! All of them are very active, alert, and eating. Thank you so much for your help, sorry there was some confusion at the local post office.
Asian Box Turtle
Thank you very miss I got today with no problem. She is very pretty. I am kinda curious What do you feed your Asian box turtles so I can know what to feed her?
What is she used to eating? So I can make her feel like home.
Reptile City Order 37766
JUST WANT TO SEND YOU A BIG THANK YOU, THE GIRLS RECEIVED THEIR TURTLES AND ARE JUST SOO THRILLED, THANK YOU FOR THE GREAT FRIENDLY SERVICE
Reptile City Order 37754
My Mud turtle arrived earlier today as you stated in your e-mail to me.
He/she is very healthy and active in it's new habit and seems to be adjusting well.
Thanks so much and take care.
Reptile City Order 37310
Yet another happy purchase. Thank you very much. I am super happy with the chelodina rugosa. He came out and was full of life and he is getting along with my other turtles just fine. I have taken the liberty of posting some good reviews of your site. I hope this brings you more business.
Reptile City Order 36043
just recived my baby veil chameleon,eastern red spotted newt,and southern american toad gotta say i loved my chameleons rapid color change and as well as my newt climbing ability,and for the toad hes a big guy THANK YOU SO MUCH AGIAN REPTILE CITY WILL DEF. ORDER MORE SHIPMENTS!!!!!
Reptile City Order 36947
I just want to say thank you! You saved my children's lizard and now the smiles from having more are amazing! Reptile City is a great store and I will tell everyone I know how awesome you were and the kind deed you did. Thanks again!
One loyal customer
Order 36537 Pygmy Chameleon
This is Mike Coffman (again…) I just wanted to say that the Chameleon did arrive early this morning and upon being placed in his habitat he drank well and ate 13 pinheads! I know I was a bear about timing and my concern for the shipping but I wanted to say thank you to you and your crew for timely responses to my questions as well as a good product. I look forward to business in the future If we decide to invest in any others.
Too often people take time to share critical concern but do not pay tribute where it is due. Again I just wanted to say well done to you and your team. My wife was very surprised and we both love it.
HEALTHY BALL PYTHON
JUST WANTED TO THANK YOU NINA,&FELTON FOR THE HEALTHY BALL PYTHON YOU SENT,WE ARE ENJOYING HIM SO VERY MUCH,THANK YOU AGAIN...HE HAS NOW EATEN (2)TIMES A MED.SIZE MOUSE & IS DOING FINE.LOVE YOU ALL...BE SAFE & GOD BLESS...
Dear Felton and Reptile City,
Yesterday my Senegal Chameleon arrived, as promised, from your company. This animal arrived safely, as promised, and in great shape. Communication from beginning of transaction to finish was superior. I'm quite sure that in the big picture this may not be your biggest sale, but you made me feel like your team was dedicated to making my transaction the most important and pleasurable experience ever. This was important because of the somewhat stressful nature of transporting live animal prone to stress, as well as some special requests I had asked for.
From box to his new home, my new Senegal Chameleon drank water, explored his enclosure, and enjoyed some super worms and wax worms. My kids love him!!
This is our second purchase from you, and as this level of quality business continues, you will forever be our only reptile vendor.
I would highly recommend Reptile City for anyone looking to purchase reptiles, amphibians, and anything you offer.
Reptile City Order 36360
My turtles arrived before 3pm and seem very happy and healthy. I really appreciate it and I will definitely order again, recommend you and write a great review. Thanks again, Brandon
Hi i recently ordered a tiger salamander and I'am so amazed by how quick it got here and it arrived very healthy. I will be purchasing from you guys again!! Thank-you soo much.!
We got the other Abscess. Thanks Again!
"We bought a pair of red-eared sliders from Reptile City about four months ago for a home-school science project. The arrived healthy and happy then grew like crazy and thrived in our little aquarium. One of them developed an abscess on the side of its face, which apparently happens occasionally. The people at Reptile City were happy to explain how we could treat it at home. We followed their advice and it healed up just fine. With their help, we were able to avoided costly trips to an exotic pet veterinarian, who might not have been able to treat it effectively anyway. The after-sales support from Reptile City has been outstanding! --- Kelly & Steve, Minnetonka, MN "
Reptile City Order 35903
Hi Reptile City. I recieved my 2 baby eastern painted turtles and they are awesome!!. They are swimming and eating very good. Thank you so much for the super fast shipping and the BOGO was such a deal. I hope to do more buisness with you in the future. Thanks again!!
Reptile City Order 35862
Hi Felton...Just wanted to let you know that the turtles finally arrived today...!!...They seem very healthy ...alert and active..!! The Reeves turtle has a great appetite, and, quite outgoing and social with my other juvenile turtles...the little pink-bellied side neck is a bit shy, but active...one thing though...she hasnt eaten yet...I am sure she's a little stressed from her trip...any suggestions...?...Thanks so very much...!!!
Reptile City Order 34519
Hi! I just wanted to thank you for my baby turtle! He is all settled in & he's adorable! I just wondered if you have any (estimated) idea of about how old he was when u sent him. I'd like to keep track of his age. Thank you again. I will be placing an order from your company within the next week of so!
PS. I'm so happy with him & have refered friends to your site! Thanks again!
Thank you so much for getting my order to me on my requested day. This was my first time to order from Reptile City. I had a very very good very time experience from yah. I will definitely be placing more order with yah. I admit at first I was a little nervous about him coming. Yah pachaged him so well I can tell that yah know what yah are doing.
thanks Angela. W
This is my third purchase from your online store. (All my turtles are very healthy and are doing great.)
I just ordered a baby razorback musk turtle.
Can you guys please make sure that its a MALE and as usual please make sure its healthy, active, and able to eat before sending.
By the way, do you guys offer free food samples for returning costumers? ANYWAYS THANK YOU. I look forward to buying more within the future.
(Troy) Huu Tran
Hi! I just wanted to thank you for my baby turtle! He is all settled in & he's adorable! I just wondered if you have any (estimated) idea of about how old he was when u sent him. I'd like to keep track of his age. Thank you again. I will be placing an order from your company within the next week of so!
Reptile City Order 35106
The babies arrived :) and are eating happily in their tiny pond that I made for them in the terrarium. I can't believe they are tinier than my 6 year old was when I got her . she was about the size of a quarter. These guys are a smidge smaller. Not complaining at all. I love them. They were very attentinve and so happy when I gave them tiny bits of restaurant grade fish from my son's seafood restaurant. They went from nervously looking for a way out to "HEY, what's that smell?" Thank you so much . I'm sure I will be back. Karen
cindy ryczko (mother of autistic boy)
My son Kyle (who is autistic) took a fascination with barking tree frogs. I home school him due to a incident that happened at his school in which he was bullied. I had to give up my job and live on my son income which is only his SSI (social security disability).
He has been on the internet and UTube looking up barking tree frogs and wanted me to get one for him as a reward. He has researched the different colors of them, the sizes. and I think the best part he likes is that a frog actually barks like a dog.
I did some research looking for a frog and found this great website called" Reptile City" and they were advertising buy one get one free. I can not afford too much and figured I would email them about how I could possibly purchase one instead of two.
I figured they were going to call me back and say you have to purchase two and that I was wasting my time but i thought i would at least try and see what they say.
This morning I got the wonderful email back with a phone number to call and this wonderful lady offered to give me one for free so that my son and I could use our home schooling to study about them and at the same time my son will be delighted to have this as he finds comfort in animals since people are very mean to him and don't understand autism.
After researching several web sites on frogs, I decided to pick this one to email and boy and I glad I did. I can’t wait to get our frog. It goes to show there are definitely nice people out there
Thank you so much Reptile CIty for your time and patience and helping me.
HaHa Reptiles Order 3864
Felton, I got the 100 Iguanas. No problems. I like this size much better than the babies. I also look forward to ordering from you exclusively in the future. Thanks, Homer
Reptile City Order 34369
I received my order this morning all the animals are alive and healthy. Thank you SO much! I look forward to placing another order with you soon! ~Patricia
Reptile City Order 34721
Hi Felton. I got my turtles today. All are beautiful alive and kicking. I am sure they will love their new pond home. Next time you have a sale on any turtles that will do well in a ten acre Virginia pond, please let me know. Thanks again! Looking forward to doing more business with you.
just wanted to thank you guys for the baby Savannah looks OK has a scar on its head but doable good business fast shipping great prices will buy Again if possible please send me hatching information so i know exact age please and other info will be appreciated thanks again reptile city you all rock. sincerely Joshua Whitehead-Millar
p.s. the sav its incredibly calm and tame had no problems holding and is exploring the new home
Your Reptile City Order
Received my Map Turtles today, both seam well and are in their habitat now. Thanks for a smooth and happy transaction! If I have any questions I will be sure to ask.
thank you very much for the halloween moon crab. his colors are beautiful and i cant wait to order from you guys again! thank you reptile city. you guys are very reliable.
Thanks Adam Blanco
Thank you for the frogs, it came in very healthy. Just wondering if you guys have any baby surinam horned frog in green or yellow color? Thank you
Red Slider Turtles
Just wanted to say thank you for the red ear slider babies, They arrived Thursday in fine shape and everyone at work loved them, gave them to my grandson as a birthday present he very very happy they are doing well.
I did not get tracking number as you had my name spelled sp instead of Stitzer but got turtles ok thank you
Reptile City Order 34124
Mr. Willis: The two baby Eastern Painted Turtles arrived today safe and sound about 12:30 PM. Thanks for your help in expediting the order! I'll do my best to see that they're well cared for! Lou
Your Reptile City Order
Thank you sooo much for the Southern hatchlings. I got them Friday and they are doing great. I'm going to give them a three weeks prior to taking them to school for my grandson and this class. I still would like to get 2 Westerns as soon as possible.
Again, Thank you for being so attentive and working with me. Reptile City is a class act.
Just wanted to let you know I received my Snake safe and sound. He was quite chilly but after putting him into his nice warm tank, he started exploring his new pad right away. Thanks again for choosing a beautiful healthy pet for me.
You guys rock!
Sincerely, Tracy Events.
Reptile City Order 33446
The reptiles arrived safely here in NJ today around 1:00 PM. They are enjoying their new 180 gal terrarium. They are beautiful specimens. Thank you for your help adjusting out the shipping fees as per our phone conversation.
May God bless you.
Dear Mr. Willis;
thank you so much for the Halloween Moon Crabs. Both arrived safely! they are so cute and go well in our 30 gallon aquarium. I will be recommending your website/company to everyone I know!!! Thank you so much for your fast shipping and careful packaging of our new pets....
Blue Tongue Skink
Just wanted to let you know that the thing got here safely. It's a little freaked out ... so am I for that matter. Lol. No. 2 son happy though. Whatever!!
Thanks again. Enjoy the Memorial weekend!!
Sent from my iPad
Thank you so much for all your help. I am so sorry that I was flipping out earlier. He was so excited when he walked through the door today. He said thank you for makking it on his birthday, he loves him....and he was very excited about how fast he is....Mr. Bite Alot our last tokay was like a turtle compared to this one. You guys are great. Thank you again for the service. I will recommend you guys to everyone I know.
Sonya and Walter
savannah monitors buy 1 get 1 free
i received my order very quick.all of the baby savannah monitors look good , thanks again for the order.
Question about my order: 32495
You guys are freaking awesome! I just want you to know that I will be coming to you guys for anything I need in the future! Which may be a headache right?! Thanks again!
Sent from my Verizon Wireless BlackBerry
Redtail Boa’s (buy 1 get 1)
received the red tails today and the are beautiful and very active. i look forward to buying from you in the future. Thanks
Thank you so very much!!!! I recieved the green amevia and he is doing wonderful :) he has such beautiful colors! I was so excited when he came and when i got to open the box and out he comes :) thank you so much!
I want to thank you so very much for takeing the time to talk to me last night & this morning. Also wanted to say how nice it was to have had such a nice conversation with your wife this afternoon. I wish you & your family all the best & do hope that your wife can some day get another horse as she so much seems to want again. You & your wife are by far the best I have dealt w/ in this business. Keep up the good work!
Thank you so much for such good service & a good conversation, Linda
Reptile City Order 32346
The order arrived in perfect time and condition. The critters are super looking. Thank-you. Greg
Thank you felton. You guys are the best! :)
Reptile City Order 31778
The ball python is gorgeous. That's how a python should look and act....nice and chubby and curious about the world. I'm calling him The Dude. I look forward to meeting the king.
Thanks for everything.
Sent from my iPhone
red eye tree frogs
I got my three red eye tree frogs yesterday and when I opened the box what was looking back at me was three of the most beautiful frogs I have ever seen!!!
what ever you are doing at reptile city you are doing it right!! if somebody is reading this wondering if they should order from reptile city I would say do not hesitate for a minute you will not be sorry!
felton again thank you so much for my beautiful new friends.
I RECEIVED THE TORTOISE IS BEAUTIFUL!!!! THANK YOU VERY MUCH!!!
Reptile City Order 31623
Felton I just picked up my little female Anole, she is beautiful! Thank you so much, Karen Howell
Reptile City Order 31610
Thanks for the outstanding service! I recieved the two Savannah Monitors in excellent condition. I am certain I will be purchasing from you in the future.
Reptile City Order 31448
Thank you for putting up with me asking questions over the past few days. The chameleons arrived yesterday and have been eating and drinking just fine.
Reptile City Order 31377
I got it! Thank you sooo much!:) he gonna lov it! Ill be sure to purchase from you guys again thanks!
I'm no biologist. I'm no zoologist. I am an artist with an intense fascination with nature and animals. I have studied every kind of animal all my life through shows, books, and from life (the best way to understand and learn). I bought 2 black racers, an Asian tree frog, a rose hair tarantula, and an iguana from Reptilecity about a week ago. I got 4/5 animals within 4 days. The iguana will be here shortly :)
For 100$ (and free shipping!) I got five amazing animals who are healthy, well-cared for, and act as they should! The arachnid hides in her squidward house, the amphibian just stares at me in his water dish, my male racer bites me and hides from me, and Lucie the gorgeous 5 foot black racer rules the roost (although I witnessed her being chased by my 3 month old ferret last night).
I would have spent 500$ + at a "chain" pet store for animals like these. And they probably wouldn't be as hearty.
I'd recommend this place to anyone who's interested in getting a critter other than a cat or dog. And people need to give reptiles/amphibians/bugs a chance. They have hearts too.
Reptile City Order 31232
The turtles arrived today in perfect condition. They really took to the aquarium (90 gallon). Thanks so much for your fast service and these feisty, healthy turtles.
Hi! I just wanted to let you know the new batch of frogs are doing great! Very healthy and pretty too! Thank you for the replacements, I will recommend you in the future! -Teresa Benton.
Reptile City Order 31094
I just received my turtle today, I have to say I was a little skeptical ordering online but you guys are awesome. I got my order on time for my nieces birthday . the turtle was very active. Im glade I did business with you guys. You and your crew are truly amazing.
Thank you Felton
Felton I wanted you to know how happy I am with my 3 baby Reeves Turtles and Green Anole! They are beautiful, healthy, and exactly what I wanted. Thank you for the great service and wonderful pets. You will definitely be my "go to" reptile store for life! Sincerely, Karen Howell
Reptile City Order 30821
you are awesome I would definitely reccommend your site to my friends. I will definitely be searching for some forums to rave about your excellent personal customer service and the quality of animals you provide, I love all of my little babies and they are doing soo well. Thank you so much. Crystal Wright
Reptile City Order 31004
I just wanted to let you know that I received my two tockay geckos today. They arrived very healthy and active! I really appreciate the great customer support and the great product.
I want to thank you for my water dragon. He so full of life.I would also like to thank you for your services and patience with me. I would definitely order from you all an again.
A Letter For Felton - Pilgrim Lutheran
Beginning in the spring of 2012 I began looking into classroom pets for my classroom. During these past few months I have spent hours looking at local pet stores, researching various species, and looking online for information and animals.
During that time I cam across Reptile City. It quickly was apparent to me that this company was different from others. On their web site they not only show pictures of the animals available for purchase, but they also have a large section which shows various educational aspects of the reptile and pet industry.
I have had the opportunity to speak with Felton a number of times and it is obvious that his love for the animals drives what he does. He has goals that reach far beyond making money. He clearly hopes to educate the next generation of students and children to be wise consumers, owners, and citizens in their dealings with pets. All these animals are a gift that has been given to us, Felton wants to make sure that we appreciate that gift and treat it with respect.
I am amazed at Felton’s dedication to this educational effort. I support Felton’s and Reptile City’s efforts 100% and wish them nothing but the best in their efforts to raise the bar in pet sales, care, and education.
I look forward to my continued relationship with Reptile City and Felton. They are a breed apart from the others!
Pilgrim Lutheran School,
Menomonee Falls, WI
Hi Felton, I bought my small bullsnake from you and wanted you to know he is doing very well. I couldnt be more pleased. I will do business with you again in the future.
Reptile City Order 30425
My turtles arrived alive and well!!!! They're very active, and have obviously been well cared for!!!!! Why the enthusiasm and exclamation points? Well ill admit (because of your low prices) I had my doubts. I figured i'd be rescuing some poor baby turtles from some kind "over crowded concentration camp" of a turtle farm. (Which seemed to be the case with the last turtle supplier I bought from) So you can imagine how pleased I was when I opened my package to find Beautiful, Lively, Healthy Turtles!!!!!!! Thank you sir,,, i'll be looking forward to doing more buisness with you in 30-40 years when my pet turtles die from ripe old age!!! Haha
Dear reptile city;
I have always wanted to say thank you for my pet turtle. I bought him almost 7yrs ago. I orignally bought him and a female but 6 days after i got them the female died of sickness. You have always offered the best deal. I have recently opened up my first online pet store at hamsterandsmallpets.com I am very proud of it and of course my pet turtle rocky is the spokesman for my site. Any time I go to reptile blogs etc to talk about reptiles I talk about your company if people are looking for live pets and I show them my turtle. I am writing because I just wanted to let you know how much I have appreciated your business and how much I love my pet and want to Thank you for that. You are a wonderful company and I let the world know it because you are the best. Thank you have a wonderful day.
Wow, what a job. I needed a ball python for my son's 9 birthday that was just 4 days away. I called Reptile City and spoke with Mr. Felton Willis. I explained my situation to him and he assured me he could help me out. I made the purchase and remarkably had my snake in 2 days!!! And I don't mind saying that it was a very fine looking snake too. I was very happy not only with the service that I was provided but also extremely happy with the quality of my snake. I can assure you that any future purchases or needs in the reptile area will be handled by Reptile City. Thanks again Felton and rest assured you will be my only recommendation.
Turtle has been here a week and is doing great! Students love checking on him/her every day! Thank you,
Nancy Smerekanicz & a bunch of 6th grade students
The turtle arrived fine,
Thanks Frank. (Alaska)
Sent from my iPhone
Reptile City Order 29720 – Albino Leopard Gecko (adult)
I got him Felton. Thank you so much, he's gorgeous.
Reptile City Order 29117
Dear Mr. Willis
I received the snake. The snake is fine. I will be buying from you again in the warmer weather. I am very happy with your service. You went above and beyond to make everything right.
Thank you very much,
Anthony Wescott Sr.
Southern Painted Turtles
First off, allow me to apologize for not getting back to you sooner with a review on your spectacular turtles. The last couple of months have been a whilwind of meeting with families over Christmas to plan the wedding for this or next year. We are all settled in now, and I finally have some time devoted to writing you the review you deserve. I will speak from my heart, feel free to use anything that you feel would best help. (Forgive me for speaking in the third person).
For as long as I can remember I've always dreamt about meeting the girl who would be my life partner and soul mate. Last year, after moving into the city, that dream came exploding into reality. We met at the Turtle Pond in Central Park on the first day of the Autumn of last year; all of New York City was engulfed in the flames of autumnal foliage. There was a red bellied cooter trying to eat one of the leaves that had gently fallen on the surface of the pond, and as I began to laugh, I heard a restrained snigger from across the pond. They say when you meet the one you love, your eyes catch on fire. I can now safely say, mine were ablaze. I knew this was a now-or-never moment, so I worked up some courage and went over to talk to her. Only in New York!! Needless to say, we really hit it off, and from that moment we knew that turtles would be the one true animal to represent our relationship.
We started slow, and persevered. And after a while, when we knew it was safe, we started coming out of our respective shells. Out of our shells, we were able to appreciate the beauty and uniqueness of each other's markings. When things began to get serious, I decided to get her a beautiful turtle brooch "called a terra-pin!"; she treasured it as a treasure. And then, it smashed me in the face. We had literally thousands of discussions about it, of course, but we were never ready to take our relationship to the next level of having to care for another of God's glorious creatures together, as a family unit. That is when I knew what had to be done.
I was referred to Reptile City from an old blood brother from my days with the masons. I was a bit nervous at first ordering turtles from an internet web-site. "How safe can that be?" I querried. However, after inquiring with an e-mail, I was able to speak with kind Nina, who assured me that not only would I get my turtles, but in time for the day of the proposal. I ordered them, and even received a phone call from Nina saying that she herself was preparing the turtles especially for me. Never in my life have I received such distinctive customer ministrations.
Within days, the turtles had arrived, unscathed and impregnable. I quickly ran up the stairs to open the box and placed them in their new habitat.
The plan was to have everything ready before my betrothed arrived. I made up a sign behind the tank which read:
"I Love You A Shell of a Lot". I also purchased a teeny weeny treasure chest that I placed at the bottom of the aquarium, and it was there where I hid the ring.
She finally arrived, and started crying as soon as she saw the tank with our little darlings. Tears of unrequited, happy joy.
I told her to look into the tank, and open up the chest. She saw the ring, and nearly fainted. I took a knee, looked up, and asked her for her hand in marriage. Her response was both quick and witty.
And I can safely say, without a shadow of a doubt, that Reptile City had given me something more than turtles. They helped secure my future with the one person who makes me smile each and every day. Thank you Reptile City.
Hope that helps Nina!
P.S. Unfortunately, there hasn't been all happiness here. Sadly, Beatrice (the smaller of the two turtles) passed away from some unknown reason. We left for vacation for a week, and had the tank set up with a feeder and light timer and everything. Dante Tortellini is fine, but Beatrice was lifeless. Would I be able to purchase a replacement (southern painted)? I have a plan for valentine's day and am hoping we can have two once more. He's so lonely without his sister :(
Thank you so much for everything. We love our new red tail boa and so do the kids. It was a great Christmas present for sure:) He is very calm and great with people and a great eater. Couldn't have asked for more!!
i received him this morning! he is awesome! thank you! about how old is he by chance
Ryan, Great Falls, Mt
Sent from my LG Thrill™ 4G smartphone with glasses-free 3D on AT&T
Reptile City Order 29521
Just wanted to thank you guys! All 11 tokays arrived in good (typical ready to fight) condition. All seem very alert with no issues what so ever. It was done in a very timely manner even with new years. Pleasure doing business and I'm sure you'll see more orders from my self and people I know in the future.
Sent from my iPod
Red Eye Tree Frog
Seriously Felton - BAD ASS FROG! OH MY GOSH MY SON IS THREW THE ROOF!
Lessa, Olney, Tx
We received the new turtle today and it looks really healthy and active. My son was thrilled! Just wanted to thank you for your help in this matter!
Reptile City Order 29363
Turtles are doing good =) they adapted really well..Just wondering if you would happen to know the birthday of the 2 southern painted baby turtles I ordered on Dec 17th.
Reptile City Order 29477
I just received my order....the gecko is perfect, alive and looks healthy. Thank-you so much!
Sent from my Verizon Wireless Phone
Reptile City Order 29383
thank you very much for the 3 healthy baby iguanas. their already eating well on the collards and butternut squash. very tame they sit on the back of my 6 month old iguana he likes them .here are some pics of are other iguana pets.
thank you and merry christmas from the kloszewski’s
Albino Red-Tail Boa
hey felton I got him today at about noon. he is gorgeous. I was wondering though when he was fed last because im sure he is already on a schedule.
Reptile City Order 27821
CB hatchling Eastern Box Turtle arrived safe and sound I am very happy with the purchase. Thank you very much.
Oh my goodness he/she is soooo beautiful! thank you so much! he/she has so much energy so wonderful! thank you for taking care of her/him this time i will definitely be making another purchase again soon. thank you! can you tell me if it's a female or a male? i will be taking him to the vet soon but untill then.
Halloween Moon Crabs Order 28896
I want to say I love ordering from you guys the Halloween crabs I ordered are doing great they are active and already eating. They are just what I wanted and the delivery was earlier then expected. My order number was 28896. I would recommend your site to others I have already told people about your site that buy reptiles online all the time. I am looking forward to buying more animals in the future and I already know where i am going to get them. REPTILECITY.com
If I had to sum up Reptile City in one word that would be it; I now have two vibrant, healthy additions to my circle of Friends- Aerogon- grn Iguana, Buddy - mountain horned dragon. Both are quickly adjusting and are very positive additions to our family. I may have to change Buddy to Bubba, I swear He looked at me this morning and in his eyes, He was asking, which way did that cricket go boss.
Received the pr. of juvenille Veiled Chameleons ~11:30, and they are LOVING life!! What a lively, curious, cute pr. of chams! I've seen both of them eat already (YAY!!), and am enjoying watching them explore their new home!! Thanks Felton, you're the BEST!!
Thanks Felton! I got my frogs they are alive and well. It was a pleasure form you. I'm sure you'll be hearing from me again.
Reptile City Order 27706
I just received my new ball python and its beautiful. I love it!
Sent from my HTC on the Now Network from Sprint!
I just wanted to thank you for your sophisticated customer service to a first-time buyer. You made everything smooth and practical from the get-go. The package did arrive safely as you mentioned below, as a matter of fact, it arrived early. The baby turtle looks very healthy and upbeat; it adapts very quickly to my 20 gallon tank. I've attached some pictures of the turtles as you requested. Thank you again and pleasure doing business with you.
I received my replacement tiger salamander today and I’m happy to say that he was in great health this time, very active, and has quite the appetite. I just wanted to e-mail you and say thank you for shipping me a replacement even though you were not obligated to. I appreciate this kind of attention as a customer and any future reptiles or amphibians I purchase will most defiantly be through you guys…once again thank you the tiger salamander.
New Southern Painted Baby
Good Morning Felton,
First and foremost, thank you for delivering a happy and healthy baby southern painted turtle! I really appreciate all of your help and such a prompt delivery. I hope that you and your family have a wonderful holiday and thank you for your patience with me, a worrisome "expectant mother." :)
Here is a picture of #30 :), now known as Gonzo, in his new home.
Thank you so much again,
Thank you for the replacements they arrived live and well! Thanks also for sending me a bigger size baby iguana!Will definitely buy more reptiles from you guys in the future!
Thank You Felton! Received Horn Toad 12:45PM PST.
He looks to be in excellent shape. The first thing he did was drink water
after I misted the terrarium. Will give good feedback.
RE: Reptile City Order 26617
Thank you so much! Our new addition to our family, a baby turtle, arrived today healthy and vivacious! It's 20 gallon tank has been made ready and the little turtle immediately dove into the water from the landing pad!
Reptilycity has always provided with me with excellent customer service, and excellent species of turtles, hermit crabs and scorpions etc. I HAVE never been dissapointed with the product I have recieved. Mr. Felton Williams and Nina have always been attentive to my needs, and have ALWAYS followed up with the orders, to ensure that the product I recieved arrived and to ensure that I have been satisfied. Both Felton and Nina seriously care about there customers and products. I recommend them above any other reptile company to deal with and give them a 5 STAR RATING. Felton and Nina are a joy to deal with, so anyone looking for quality products, reptiles, hermit crabs, etc should DEFINITELY order from reptilecity, you will not be dissappointed.
Reptile City Order 26017
They always say "The third times a charm." Now, I am inclined to agree as this is the third time they have delivered great results. My 3 armadillo lizards came in and they are in great health. Felton was able to get the size that I wanted and was even able to accommodate the shipping date I requested. I will always be a customer. Thanks again.
My son, Jack, received his turtles by around 11:30 Monday as you said in your e-mail, and he was very, very excited. I know that you gave Jack a personal phone call that afternoon to make sure everything was OK. I thought I would personally thank you for that, and the overall buying process as well. It exceeded what I would typically expect from an on-line pet store. (or even a local store for that matter) Excellent…thanks again,
Reptile City, - (pink-sideneck, hinged sideneck)
Thanks for two awesome baby turtles. They have a lot of character and are adapting well to their new environment. I'm very excited for their new adventures.
Turtles got here and look great.
Thanks for your help
School of Veterinary Medicine
Louisiana State University
Hey its Sam again I just wanted to say what a wonderful job you guys did. I am at work but my sister sent me a picture of my green ameiva in his new home. He looks amazing very healthy she said. She put him in his home and he started digging away I just wanted to say thank you and I look forward to future business with you.
Thank you, thank you, thank you!!
You've done it again, Reptile City crew! I just got my White's tree frog in the mail about an hour ago. She's gorgeous!! Very healthy and energetic! As soon as I turned her loose, she was all over the place exploring. The wait was a bit longer than I anticipated this time but it was well worth it! You have satisfied me once again. Keep up the good work!
I want to thank you for the two cute red eye tree frogs! They are eating nicely and are adapting well after that long "trip" from your place to mine! They are in a ten gallon tank now, and as soon as I get my terrarium (it's on back order) I will get two more to keep them company!
I have to repeat what another testimonial stated because it holds true for me too:
"If you have to deal with people like me everyday may God Bless you!"
Thanks again Felton!!!
At approximately 2:35 PM, 30 apparently healthy turtles arrived and quickly scampered into my pond. Thank you very much. You may well have more business from me soon.
Just a little line to thank you for your very educational page on how to care for your pet turtle...it was actually really interesting. This started out as my son's rescue turtle...they emptied my nephew's pond ...and of course my son...Price...with his big heart...came home toting THREE baby...TURTLES!!!! I had NO idea how to care for these THINGS! NOW...they are MY lil babies!!! I love em. Each with their own lil quirks and funnies!!! Thanks for breaking it down ....in momma terms! I'm so excited to learn how and WHY I need to take care of my new babies....thanks again.Amy
Hard to tear myself away from the pygmies and newts long enough to write this, but I wanted to add my testimonial to the others. You guys are great
- always available to answer questions and help a newbie out. You instantly made good on the poor little guy who didn't make it - :0( - and as soon as his replacement arrived he did his job! We are now expecting to see some hole-digging in about 45 days. Everyone is eating well and the crickets are arriving on time to keep everyone fed and happy.
Lisa Neall in the beautiful Blue Ridge Mountains
Reptile City Order 25335 Pygmy Chams’
My son (5 years old) got all interested in Chams'. We both did research and built a habitat together to house the Chams. We found your site and read all the valuable articles and decided to buy 4 Pygmy chams for from you guys. The price was right and the shipping rates were also reasonable. We bought 2 males and 2 females. The were ordered during Memorial Day weekend...i figured they would not get here for atleast 2 weeks. but, I got an email that they were shipped. I got them on June 2nd. Very quick.
We both opened the packaging and found 4 very happy and energetic chams. My son was soo happy. We placed the containers in the tank and they all climbed up into the new home.
I have to say, you run an excellent business. We have book-marked your site and will be doing business again.
Old Saybrook, CT.
The baby turtles arrived in good condition! On top of that, they came right on time as you had promised.
I want to thank you for following through. It's nice to know there are business still left that are committed to the customers who count on quality and integrity. We appreciate you- rbaucum
I received the Nile yesterday and he looks very healthy he is already eating crickets and mealworms he's just a little aggressive but I expect that from a Nile. Thanks for being so kind and sending the replacement I will be referring friends and family to you as well as ordering for myself from you so if you have deals on tegus or ball pythons I will be ordering soon
Blue Tongue Skink
I just wanted to formally thank you and tell you how impressed I am. I will admit that I was terrified to order an animal online for many reasons. That said, my concerns,(and there were many,) were addressed patiently, professionally, and promptly. I was reassured every step of the way. You made the experience a wonderful one and I can't thank you enough for that. My blue tongue skink arrived safely today and is adjusting very well this evening. You guys raise some hardy skinks, I expected him to be to stressed to eat and yet everytime I look at him he's at the food bowl, lol.
p.s. If you have to deal with people like me everyday may God bless you!!!
He is here and he is ALIVE!! WOO HOO! Thank you. Do you want to skip sending us the Zoo-Med Reptile Bark and apply that towards what we owe you?
Just let me know
Sorry for the hassle Felton!
If you could only see the smile on my son’s face. Just know that there is one excited boy in Iowa!
Felton: what an operation!! from being able to pick the delivery date to a delivery time that was within the hour of expected-amazing. the shipping method and packaging was fantastic. when given there jungle they hesitated for a long time about getting out of there cups that they were obviously quiet comfortable in. they are beautiful, perfect little pygmies who ate immediately. it's all great here. my hesitations are gone and you are my new chameleon connection. thanks again. Sue
Fire Bellied Newts
The newts arrived this a.m. in fine condition and are “frolicking” in their tank. Thank you for the excellent communication and service.
Reptile City Order 24459
The frogs arrived perfectly on time, in excellent and healthy condition, I'm very amaze with the sizes, very satisfied.
I'm looking for bullfrog or tadpoles and water frogs, can you give me your advice, what species can I get, if you have it will be best, let me know and thanks again
Sent from my HTC on the Now Network from Sprint!
Reptile City Order 24392
I was a little hesitant to purchase online but, Reptile City maintained their great reputation. All my questions and concerns were handled in a very timely manner.
My agama arrived on time and in perfect health. He was packaged safely and is already settling in to his new home.
Reptile City Order 24307
Finally the order arrived, Very amazing!! just one green frog died,
Thanks a lot!! the frogs are beautiful and healthy. Sorry for all the free shipping misunderstanding, Please let me know the express service shipping charges to Puerto Rico. Im planning to make a more bigger order, I made this one like a trial.
Thanks again for everything, Im very satisfied with your product and service
San Juan P.R
A late thank you. But thank you!!!
We got our ball python and the brazillian rainbow boa. Both are beautiful and in amazing health. They are feeding well. I look forward to next years order thinking of them beautiful emerald tree boa. Thanks again. And sorry for your suffering on. My behalf of the phone number again sorry to your wife. Till next season. I,ll give you a thumbs up and a+services. Great doing bissniss with you. Al and Dorothy Thornton
Hey, The newt came today at about 1:00. He looks great. Thanks so much for everything.
Reptile City Order 24316
The animals arrived fast, in good condition.
Looking good! Two thumbs up
The little monitor arrived in fine shape, and it looks absolutely great!
Thanks so much for the careful selection and outstanding service overall.
All the best!
Reptile City Order 24041
thank you ,our reptile has arrived alive and well .hats off to you . ben
Thank You very much
I was very pleased with reptilecity.com I ordered sun. Night and got my 3 red eye tree frogs wed. They were beautiful and healthy I'm glad I didn't go anywhere else and as for the reveiws I read they didn't know what they were talking about anyone looking to buy exotic pets reptilecity.com is the place to go Thank You again reptilecity.com Sherra Greathouse
Red Slider (3-4 inch)
Order received this afternoon. Was very pleased with the specimen and the attention you gave to shipping and the care of the turtle. Will highly recommend your business to others. Thanks again. Bill Tucker
Safe delivery! I got my new babies home within about 35 minutes of receipt, and now they are in a 30g Extra Tall vivarium, with live plants and circulating water feature! They seem to be settling in very well, especially right after shipping!
I just wanted to let you no that both of my savannahs made in perfect condition. This was my first time buying reptiles online and thanks to your help and easy to use web site it was a great expierience for me. i will definately refer your site to anyone and everyone because you take the extra step in helping and satisfing your customers. From now on i will only be buying reptile via reptile city because its much nicer than going to some crazy reptile expo or show!!!!! And your prices cannot be matched. Thank you again for making this expierience a great one.
Thank you for your help and Great communication skills,
Bless you!. ..We would love another Mississipp map if possible, their personalities are awesome. Or anything else with a quirky personality like that. You guys are great!
Awesome healthey reptiles
I would like to start this off by saying thank you. I have recently purchased an Asian water monitor from you guys and it is doing very well. I was extremely pleased with the extra precautions that you took to ship it to the cold part of the u.s.a. when I opened the box it was warm in their and when I untied to bag that "she" because I have not seen the hemipiens yet. Was as healthy as could be. she is still kind of flighty thou and is extremely curious about her surroundings I have seen her eat but every time I put in about 20 crickets they are all gone by morning so its safe to say she is a good eater. I was thinking about stating her on some small portion beef liver soon. I have her in a 40 gallon long for now until I get her some substantial growth. I think I have finally found a reliable store to purchase my reptiles from I will see you this summer for either a Nile monitor or a boa. it should be warmer here in Montana by then thank you so very much. I am pleased to have purchased from you guys because you actually care about the animal instead of the dollar you rock thanks.
Thanks for the beautiful ball phyton .I recieved it today is it a male or female and can U tell me of the last day of feeding?Very Happy to have done business with U and most definetly be doing business in the near future.Again I say THANKS AND HAVE A GREAT DAY.
Got my pygmies early this morning and they all look great!!! Thank you very much for working with me through all of this and for honoring your word that you would get them to me! Hope all is well and I look forward to doing business with you again in the future. Thanks again!
Spike's got a buddy
Just letting you know spike is doing great he fits in just fine. He sits on our shoulder while we clean his cage. He loves getting on my sons head and sleeping up there. Thanks again
PS he is eating 4 crickets a day is that too much. Check out picture pretty cute.
Sent from my Verizon Wireless BlackBerry
Rough Skin Newts
They arrived !!!!! Very Nice and large!!!!!
Thanks again and have a great weekend!!!!
You’re Eligible for Huge Discounts with Reptile City!
Just thought I would respond to your e-marketing- our 2 baby southern painted turtles (the boys named them snuggles and r2d2) are doing really well.
Happy New Year, and thanks so much for all of your help.
Sorry I was such a crazy mommy/client!
We love our new additions.
Received the Senegal Chameleon, he's doing fine
My carrier lady delivered him to me right away ( that is the nice thing about living in a small rural farm town) after she called to let me know that he had arrived, she told me she could drop him off .Within 15 min. he was home. He is doing fine, very thirsty, but fine. He looks really nice & I am very pleased. I will try to feed him some mealworms( will be feeding him crickets when they arrive). I will definetly be looking forward to doing business w/ you in the future. Thanks for such a nice specimen of senegal chameleon.
Thank you, Sincerely, Linda Denton
Eagle River tortoise order
My Sulcata baby tortoise arrived on a Wisconsin cold day. I was alittle concerned and called reptile city. The man I talked to assured me the lil guy/gal would be fine just given time. He told me to put him under the hottest part of the heat lamp. Well with in fiftenn mins the lil thing was up and running laps around his enclosure. Within fiftenn mins after that he was enjoying a meal of cut up and soaked in warm water orchard grass. He later found his cool spot for the night in his hide box and all is great.
Thank you reptile city for a great experience, I WILL be ordering again in the spring. And I hope to be passing down my lil sulcata to my son and grand kids one day.
Tabitha in Wisconsin
I received the package today -- I'm very pleased with everything, the animals all look great! Any chance you've had any luck with the Burmese Python?
Thank you thank you thank you!!!!
Hey Felton I just wanted to let you know I received my White's in the mail today. He looks amazing!!! It didn't take him long to ease up from the stress of being in a box all night. I put him in the terrarium with some crickets and he took to them right away. My other frog is in for quite a surprise when she wakes up tonight haha! Thanks again, it was really great doing business with you!!
Just read your email and THANK YOU very much. I will gladly do more business with your company in the future. Once again thank you for staying on top of the situation.
My spider is doing well. Getting big already...thank you
Sent from my iPhone
November 11, 2010
To Whom It May Concern:
People are so quick to complain and cuss and fuss when things don't go as expected. It is rare that we take the time to tell someone or a company that they did a great job. I would like to take this opportunity to let you know that I am thrilled with the service I received and my Red-Eyed Tree Frogs. They arrived when you stated they would, and most importantly, they arrived alive and in great health. Two of them even ate Friday evening, which was a great sign. The third ate Saturday morning. They are absolutely beautiful and I am so happy with Reptile City. I have added your company to my list and will be ordering my frogs from you in the future. I am so glad that I found your company. Thank you so much!
Earth Science Information Center
Thank you so much for the baby savannah monitor and the knight anole. The monitor looks amazing--his colors are vibrant. I am a little worried about the knight anole, though (don't worry, I'm not asking for any refunds).
If you don't mind, what do you feed your knight anoles? I offered him a cricket today, and the way he looked at it it was like he'd never seen one before. He flared at it and even ran away from the insect when it got too close. I also noticed that the anole has several scars on his head. One of his eyes worries me. I'm assuming you keep several anoles in one cage, and the males fought?
Once again, I am impressed with the savannah monitor (he ate amazingly today--several crickets and two jumbo worms). Would you happen to know the exact, or even the approximage date of which the 2010 baby's were born?
I loved the fast shipping, but as a new customer, I was shocked to see that both reptiles came in the same carrier--the savannah monitor under the knight anole. I realize that your company has been handing reptiles and probably breeding them far longer than I have, and you might call me crude for finding this a bit out of necessity. As a customer, I would suggest utilizing fabricated bags. They're dark, you can separate the animals, it gives them something to hold onto instead of slipping on a plastic tub, is flexible enough for the animal to move around in and they take up less space than a solid, plastic object.
I'm not trying to tell you how to do your job--nor am I entirely complaining. I'm a satisfied customer that's offering a bit of customer-insight.
Thank you for your business. I appreciate it.
THANK YOU, REPTILE.com. My turtles arrived today, they are in home already.
They look fantastic, healthy and pretty smart.
She arrived about half an hour ago! She's awesome! Looks great! My one question is are they eating live or frozen? And I should probably let her get used to her new enclosure for a few days before attempting to feed, right? Thanks again for everything! It's been a wonderful buying experience!!
My turtles , scorpions and hermit crabs we're delivered on time on 10/14/10, and am very pleased with what was delivered on time and all seem to be eating and doing well thus far. I was wondering if u could get what is commonly called the "rainbow land/water crab" or "patriot crab" Latin "cardiosoma cardiosoma" or the the Florida land crab Latin name "Cardisoma Gunhami"...if u could get these crabs I would order ten crabs or more. These crabs seem do well in captivity and have had three for more than two years. Please`let me me know if u can get these these crabs as i am eager to add more to my collection...Thank u very much Nina and Felton for the pets i have received and please email me if could get, find or locate these land/water crabs for me...any help with this matter would be greatly appreciated....best regards....sincerely a loyal customer----michael giambro
Thanks for the link exchange and thanks for sharing the story of your business. It was an inspiration and I told my family about it. I linked to your site on the right side of my blog for lizards and I will also provide a link in my next herp outing post. God has blessed you with motivation and obviously a good sense of business. Moving back to Texas to bring your kids closer to their mom was a kind thing to do. I have a co-worker that would never do that for his ex. I consider the experiences that I have had with my family to be sacred and I know that the greatest work that we can do is within the walls of our own home. It was good to talk to you personally.
Thank you very much Felton. The new chameleon is very healthy and doing fine, I think maybe the other one was dehydrated and maybe to old to travel. I know it was not your fault and I appreciate you taking care of the problem, promptly. I look forward to doing business with you again in the future!
I just wanted to let you guys/gals know how happy I am with this order. My basilisk arrived yesterday early. It's even better looking than the pictures, I know it's too young to sex, but it's gorgeous. The service and communication through out the purchase was wonderful. I just wanted you to know 5/5 stars! I'd recommend to anyone looking purchasing a reptile to go through Reptile City.
Thanks from a very happy customer!
I just got them, and they all arrived okay. Wow, some are huge! I could almost put a saddle on them and ride them! Thank you SOOOO Much!!!!!
Just so you know I have left the vet and he is amazed at what good health the new family member is in. He asked where I got him from so he can give references to clients wanting a new chameleon....Thanks alot for my new pet and he has taken very well to his/her new habitat....You guys need an endorsement and I would be happy to send one....Thanks so much...I have wanted a senegal for a long time and you sent me a fantastic specimen.
Thanks so much...Michael
Hey this is Rick Lister with the Pacman frog. I just wanted you to know I got him today and he is perfect. He is in his new home and I already fed him 3 wax worms and 1 cricket. I think he'll like it here. Thank you so much. He's perfect. I'll definitely order from you again. Rick
I've received the turtles, and they are very energetic and appear healthy. Thanks for the great communication and all your help. You can expect to see me as a returning customer. Take care and thanks again.
Thanks for the follow up. She's doing great! She has been eating regularly since May 10th, and has shed twice since receiving her. I've attached a picture that I just took of her. As you can see, she's growing great! She was almost 2 inches thick when I received her, she's now just over 4 inches thick at her thickest point.
I've been feeding her an adult mouse every 5 to 7 days. Any advice on feeding? Or is this still a good schedule for now?
She's a fantastic snake. I handle her almost every day (with the exception of after feeding or during shedding) and she's always been very calm and docile. Very great for a first snake. I love her and am very happy with my purchase! Thanks again for all of the assistance!!
May 21, 2010
Dear Mr. and Mrs. Willis,
I received our tokay gecko this morning and he looks great. I
wanted to thank you for quickly responding to all of our questions
Thank You!! I received a beautiful black corn snake--- a bit cranky but healthy-- he ate, drank and hid in his new home.... I look forward to ordering from you again in the future...
Hello again I would just like to say thank you for your wonderful service my scorpion arrived today alive and in good condition, I will be ordering from you guys in the future thanks again. :)
dear reptile city,
my name is ryer appeldoorn, in the past i have made only a single purchase from your company, this being to a lack of funds, however there is something i must tell you. In the past year i have called many, many, many times with questions about my new found love of turtles, every time be it day or night i have been met with a cheery man by the name of felton, who is always ready with good answer.....and at times, especially in the late hours a good conversation, it is quite a thrill to hear talks of the business and help with my two small hatch-lings. Thank you reptile city and thank you felton, you have made my experience with turtle keeping all that more enjoyable. I plan to be a long time costumer and will be making purchases again soon with my summer job starting again and with the new wave of new-born that will be filling your hatcheries. Springs a comin here in Michigan and that means long walks with the turts! Thank you once again
-Ryer C. Appeldoorn
Thank you for the tracking information, I just received my toad and he is beautiful! He looks very healthy and alert and was packaged very carefully! Thank you! Have a wonderful day!
I just received my turtle after his harrowing journey. Because of your great love and care of your reptiles he is doing just great. I want to thank you for going beyond what anyone else would have done in assuring the safe arrival of our new family member. Again thank you. You can bet I will be a returning customer.
Joseph R Crawford
again i love your site and your business. they arrived all alive and seem to be in great health. you guys are great. thank for you services. nina and felton thanks.
Dear Reptile City,
I am a new reptile owner and have recently purchased a fire skink from you. First and foremost, I would like to thank you for its timely and safe arrival at my house earlier today. After (he?) arrived, I put it in his tank and after observing him for a few hours; he didn't move or do much. He ate 1 of the 3 crickets I gave him, but the other two he just captured in his mouth and killed them, but spat them back out and didn't eat them. Is his lack of eating and activity due to stress and he will become more active when he is more used to the habitat? Or is it just normal fire skink behavior? Please shed some light on this for me.
Thanks for the help,
I just want to thank Reptile City for the great service I had with you. I received my white-lined gecko today on time and with no problems at all! He seems to be in great condition and healthy. I was very worried about ordering a lizard online, but my worries are over. I will continue business with Reptile City in the future. Thanks again!
Hello Felton its Bryan, Just wanted to say thanks for all your help and hard work. My pigmy chameleon and marbled salamander arrived great and in perfect condition. They are eating great since the first day they arrived. Thank you for everything and I look forward to buy all my pet needs from you guys.
Thank you so much for the Tarantula. She came unharmed and flawless. Her color is amazing!! "Blueberry" is happily roaming her new home. I thank you once again for being so cooperative and helpful with my order.
Sent from my iPod
Wanted to let you know that we received our newts (all 8) as scheduled the next day. They arrived healthy, and unstressed, perfectly packed. They started to eat immediately which is always a good sign of a healthy animal. A month later they are all still thriving and a few are very fat!!! They are beautiful. We have them in a 55 gallon aquarium half filled with water with ramps for them to come out of the water, under water logs, and plants which they love to climb in. A fluval canister filter keeps the water crystal clear but we also have done water changes to clean up leftover food. Just wanted you to know how pleased we are with our newts being so healthy and beautiful and to thank you for them!
So I received the spiders today as you stated I would. I must say they are absolutely incredible specimens. I tried to call earlier to tell you by phone but was unsuccessful. They are all tucked into their new enclosures and have already eaten. I hope the Chaco golden knee will be as spectacular. Please let me know about the status of this spider and the adjustment of price to my order. Thanks again.....
They are gorgeous.
THANK YOU GUYS, ONCE AGAIN FOR UR TIMELY DELIVERY. THE IGUANAS ARE BEAUTIFUL.
The Boa came today. Thank you so much. She is very docile. My fiancée wanted to know when she last ate and the size of mice she is on. We would also like to know when she was hatched. He is very happy with her, thanks.
Thank you, Felton.
I received my turtles just a bit ago and they are beautiful! Very healthy looking and
active. I am thrilled. Thank you again.
Is it possible to sex the Sulcato this young? Also, when were they hatched?
Hi. I just wanted to compliment your company. My turtles arrived on time in perfect shape. I was nervous ordering from you guys at first because I thought there was no way that I would receive healthy turtles for such a low price. I have ordered other reptiles online and your turtles arrived in the best shape by far. They are very healthy and active. I will defiantly recommend your site to many people. I can not express how impressed I am! I am really happy with my purchase. Thank you so much!
Just wanted to thank you for the followup and sending me the replacement horned lizard. She arrived alive and is doing great!
I was so impressed with everything about our transaction and would be very happy to recommend Reptile City as THE absolute first choice to order reptiles from.
I look forward to ordering from you again.
Meanwhile, thanks & take care!
Thank you so much! The toads are happy, healthy and big! I had dampened the garden, and thrown down a handful of kingworms. They were very active and hungry. I will enjoy them for years... I will be back again...thanks!
Thank you so much!!!!!
I just wanted to thank you for my awesome Red kneed Mexican tarantula and my baby Goliath Frog! Both arrived healthy and quickly! I have recommended you to several of my friends who love reptiles and amphipians! You guys are awesome and you can bet that I will be back.
My husband said that (Goliath that is what we named my frog),was not a frog but a monster.... lolololol!
Here are few pictures of Zorro and Goliath, and I will be sure to send you more as they grow!
Gosh I cannot thank you enough,your helpfulness and kindness when I called goes far beyond the call of duty!
A very Grateful Customer~
Thank you very much for the turtles you sent.
You made good choices and I like them very
much! Thanks for the extra one!!
I bought my red tail boa from you and I could not be happier with my boa (he or she) you have a new customer for life and I will let many of my friends know about you. Marco A alicea thank you very much.
Thanks , I love him he's a wonderful reptile. From all the research that I have done I expected him to need some taming at first, but he is very docile. Do you guys work with them to make them more agreeable? Will definitely keep you guys in mind for future orders as I have been very satisfied.
Thank you for my rose Hair order i received him/her today and looks very healthy you will be hearing from me very soon in the future and is there a way to know the sex of my tarantula??
I completely understand. An attempt to try to do so, however, is greatly appreciated. I also would like to commend you for running such an outstanding business. I received my original order in a timely manner, and when I did have issues, such as the deaths of two of my reptiles, your company reacted in an expedious manner in order to have replacements sent to me. I have, and will continue, to recommend your company to all of my friends. My son and I are extremely satisfied customers!!!
not a doa in the bunch
as felton willis promised recieved my shipment of superworms on thursday, before lunch no less. all are lively and healthy. am planning to dump all other sites i have bookmarked for superworms, and buy exclusively from you fabulous folks. thanks bunches, i now have happy beardies.
RECEIVED THIS A.M. [FRIDAY] ALL ALIVE AND BEAUTIFUL... EXTREMELY HEALTHY...
I AM MORE THAN PLEASED WITH YOUR COMPANY. FRED MARQUIS, HOUSTON, TEXAS
I have to say when I first happened upon Reptile City I wasn't completly sold on purchasing animals online, but I was impressed with the information you presented and decided to give it a try. I'm glad to say that my first impression was completly wrong. I ordered three green tree frogs, the service and transaction was fantastic. All three frogs arrived when you specified and in great health, in fact looked healthier than any local pet stores had to offer. Now, for any more amphibian or reptile needs I will now look on Reptile City before even considering looking in a pet store.
Appreciate the great service and great animals
I recently purchased a frilled dragon from you, and let me just say I am extremely happy with him! He is doing wonderful and seems to already be used to human interaction, or at least not afraid of me. But because of that I was wondering if you possibly had any sandfish? I did not see any on the website but just to make sure I thought I would send an email, due to the fact that I have already received a healthy lizard from you I would try you guys first.
My baby ball python arrived yesterday. This snake is perfect, with beautiful markings and so easily handled. I look foreward to dealing with you again.
Thank you all so much,
Thanks for the quick shipping turtle arrived in great condition doing great in its new home. I was very happy with your buisness and will come back again if I ever need a new pet.
Hi, my toads arrived and they look great! They are way bigger than I thought, so I was wondering, how old are they?
HI, I received the 2 reeves just fine, all is well with them, ferousious little eaters they are! Good swimmers too.
My question is - Can you tell me an approximation as to when they hatched? What month or week of what month were they "born", or how many weeks old at shipment date, I received them December 28, 2006.
Thanks, I am keeping good track of their measurements and growth and I could surely use this information for my comparisons.
Thank you for your service.
I received this order almost a month ago. Everything is fine, but I was wondering if the male ball python that I purchased had been fed before shipping.
Could you please tell me what you fed him ? He doesn't seem to like the
white mice I give my Desert King Snake.
Any advice would be appreciated.
Thanks a lot,
Our two turtles arrived today -- both in very good shape. They are now enjoying their new lives in our backyard pond. Thanks for the prompt shipment.
Felton THANK YOU SO MUCH! The kids love their new exciting turtles! We will tell our friends about you guys!
10/27/2006 Eric Wickline
I greatly appreciate what you have done to make US happy I found your site for crickets in a search for reptiles a now with the kind of customer service we have received we will be returning costomers.
Hey i just got my newts a few days ago and i love them ! They seem to be very healthy and compatible with my setup. Only problem ive been having is feeding them...i tried earthworms and bloodworms and they seem disinterensted....I was tryin to feed them with tweezers...Ive been leaving theses things in a certain area of the tank with hopes that they ill eat wehn im not aruond but im not sure if they are...What did you guys feed them or do you know what the people you got these newts fed them ? Any input would be greatly appreciated
They arrived today, safe and sound. The female Jackson's is GORGEOUS!!!
I'll keep checking your website for new additions to my menagerie. Do you have those milk snakes that are red, black, and yellow striped?
Fort Collins, CO
My replacement conehead arrived at 10:30 am. Thank you for the prompt service. All three lizards (with the exception of the dead one) are beautiful and appear to be very healthy. Tokays are hard to find around here, too and they sometimes cost upwards to $90. Coneheads are never seen in pet stores here, either. We could use a reptile store like yours here. Would you be interested in franchising? Anyway, thanks again and your service and animals are exceptional, especially the replacement conehead who is a beautiful specimen.
Eric M. veach
I just want to congratulate you on your business very well done. It is good to see a black man succeeding in life and taking care of his children. Can I just start by saying your site is very resourceful. I love the pictures and the care tips. I have so many of my friends are going to love you and this business that you have put together. Can I just start by saying I am going to bring you a whole lot of business. Also on a side note I wrote to you about emerald swift lizards and pink bellied swift lizards. I wanted to know can I mix a water dragon with the two reptiles or is this not safe? I am asking because I would like diversity in my tank or compatible animals that I can put together that will be interesting.
I have received the turtles today. They are all in excellent shape, and they have already been put in their new habitat.
Thanks a lot for everything!!
Luis Miguel Cortell
you guy's are great thank you i love my new snake. i will be recominding yall to other people.
Hey! I got my turtle today, and he's swimming around like crazy! Lots of energy. He seems to be doing fine. Thanks again for the fast shipment and great price!
I got a GREAT little boy anaconda from you he's not agressive i was woundering do you guys haveany female anaconda's that arent agressive if so please e-mail me back right away
Thank hope to hear from you soon
All was great with this order. There was a snag with the painteds (they died shortly after receipt) but Felton replaced them with older, healthier turtles that are doing fine! The Maps are all doing fine as well.
Thank you for the follow up. Your customer service is what most impresses me about your company.
Thank you again,
Hello Felton: This is Bill from Maryland. I received the Ball Python I purchased last Saturday 7/30/05. The snake arrived in excellent condition.
The snakes coloring and temperment are great. I plan on expanding my collection 1 snake at a time and the ones I choose will be purchased through you. Thanks for the great deal and you will be hearing from me in the near future as soon as I'm set up and ready for my next selection. Thanks again, Bill
Thanks, today I got my stuff I order from you guys for my Gecko now I'm ready and buy a gecko. Also thanks for the fast delivery and everything is great thanks for the free pen.
Very satisfied customer glad to do business with you guys. Please let me know when you have sale again and free shipping.
My order is here and is in great shape! Thanks to you all as always for you great customer service and healthy pets.
Our turtle came in the mail today and he is beautiful!! He arrived, seemly, none the worst for wear, alert and active. My children are excited and happy and have gone in searched of earthworms for his first meal in Alaska!
Dear Reptile City;
When my pet turtle Titi died, I knew I wanted another friend but was not sure who to trust. After much research on the web I found your site best. There was great information to review and clear decription of many choices. It was hard to decide and Felton was very helpful. Sent on Monday 2/14/05, my 2 new Rio Grande friends arrived well packed and safely at lunch time the next day. Taking them out of the box they were both so bright eyed and with beautiful yellow markings. Felton made great selections!! I could see the difference in their personalities as soon as I put them in their new home. One was more curious, and would stop to look at me, the other likes to hide. They are already eating and happily swimming about. I am enjoying their company and wanted to thank you. I am a very happy and satisfied customer!!
Thank you very much;
I recieved my package today, it arrived well. I thank you for your buisness's patience and promptness when dealing with my replacement. I look forward to doing buisness with you again.
A+ for humane shipping!
Just wanted to say that you have the most humane shipping for turtles that I have ever seen. I've ordered from other places and not only are they 2 1/2 times more expensive but they also ship the reptiles by truck, which is a 7day trip, compared to your overnight shipping. The turtles you shipped to me arrived in perfect shape and they don't look depressed like my other purchases from your competitors. So thanks again and 3 cheers for taking care of OUR future little pets as well as you do!
Thank you for you e-mail, I will look for my shipment sometime after the 21st of Sep. Your website is the best on the Internet, your selection of turtles is also the best and I hope to do much business in the future with you. As I said, I hope the succession of hurricanes this month did not hurt your operations in any way. Thanks Again, Vic
Hello Felton and Nina,
A quick note to say “Thank You”. Received my turtles today and they are perfect.
I will make this letter short and sweet. Quality, delivery, and customer relations are unsurpassed. I asked for specific turtles and you took the time to hand pick them for me. That is wonderful customer service. I even got a choice of the sex I wanted. No one could ask for more! Reptile City is definitely #1 on the net. I look forward to doing business with your company in the future.
I wish you all well and Great Success!!
P.S. The extra Rio Grande that got slipped in was sooooo cool.....
hi again, i wanted to thank you and compliment you on the quick replacement of our snake. this new one looks very healthy.he is quite a bit bigger so i could not tell my son it was the same snake but he understood.
i just wanted to let you know it was appriciated.
thanks again, tim becicka.
I just wanted to let you know that I am over and above
happy with the scorpion. He was cold at first arrival
but he is huge and active and always hungry. We are
enjoying him so very much. Thank you for your wonderful service and prompt attention. We will use your company in the future and pass on how
happy we were with our new pet.